Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Our home lan line which we've had since moving in 10+ years ago has suddenly been disconnected. I also logged into online banking and it shows a debit this month (August 2024) by Telus. Help!! We don't want to lose our number.
In Lethbridge - currently paying $120/mo for a 75GB download plan. No where close to 75gb download - generally about 35 gbs +/-. No fibre availability - is there any hope to stay with Telus, or am I doomed to switch to Shaw?
I pay for internet 150 but internet speed is only 75. Is it because of the copper lines, or can it be upgraded to 150?
I notice my home internet can't reach some servers. i.e. some server on AWS US region and some game servers. All the devices on my home have same issue. Firstly, I suspect the WAN IP is banned on some network. After call telus support and give me a w...
Hi all,I'm currently using a MOCA adapter and switch combo in a secondary room to connect to my ASUS router in the main room via coax cabling.I would like to connect a third room to the same ASUS router via coax. I have a spare T3200M modem and wonde...
Greetings, I can't access the Microsoft Bing.ca website from Canada. If I use a VPN to pretend that I'm in the USA, it works I posted a question in Microsoft Answers, and was told that Telus is blocking Bing. Is anyone having trouble connecting to bi...
I signed up for Telus Mobility, and was offered 24 months of free Disney+ subscription. Appently it is only the Disney+ Standard tier ($11.99/month), not Disney+Premium (14.99/month). I would like the Premium suscription, and I am willing to pay the ...
Almost as soon as we converted to Telus Optik TV from shaw two years ago we have had to regularly reboot our system every time we want to watch anything, either manually by unplugging the modem or by using the settings menu when the system shuts down...
Does the new Telus TV Digital Box have an IR sensor located on it. Im trying to gain control over the device using Control4.
Hi, I just got Telus Fiber in my home. I have connected one of the LAN ports to our home Network Ethernet Switch and I am getting "can't assign IP address" errors on some home computers. Does anyone know if the Fibre modem limits the number of IP tha...
