Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, there were a lot of back and forths trying to get my internet set up by optic fibre team for months. Up to the point where now I decided NOT to go with telus. Cancelled my telus internet plan. I signed up for another internet carrier. Today, t...
There should be an option on our Telus account to add a pin or remove certain TV apps as necessary. As a parent, I do not wish for my child to be able to access YouTube on the TV. I have blocked the channel, but they can still get through the apps se...
Is it possible to connect two wifi 6 boosters from the main access hub co-ax port, through a splitter, then to each individual wifi 6 booster on co-ax?
Whenever I watch tv, the internet cuts out (and often). The Network Access Hub shows the “red light of death”. I’m currently trying to watch a program and it has tripped out 6 times in 30 minutes. So basically the tv is unwatchable. And often I’ll be...
I moved to new address & telus said there is no optical fibre & they said drop will installed outside to your home. they said drop will install in 2 weeks but still no one contact me & i called them you can provide me cooper connection but they refus...
After 30 ,years with Shaw, it's time to get things right. I have 10 email addresses @Shaw and of course they are used every where a email account is needed. So changing those is a big issue but under the circumstances, I'm willing to endure.PRELUDE:M...
I Port forwarded in my router settings for a fivem. game server and it is not able to be connected to
no network on some channels for days , no update never offer compensation due to lack of service/connection on channelsservice charges keep going up but service/ support go to the other direction,company first instead of providing better customer ser...
The channels are down for more than 12 hours. Is this normal? I just subscribed to Optik TV and the chinese package, got the box on Tuesday and Thursday can't watch it since afternoon. If this happens often, I'd better cancel the service while I'm st...
Broken box on west side of Central Park in Spruce Grove is a serious tripping hazard. Someone is going to fall in it and break a leg. Could this be fixed or replaced?
