Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello,I have the brand new Arcadyan Fibre AC Gateway Modem/Router with 4 Wifi Boosts. All my Apple products work perfect (ie. iPhone, iPad, Apple TV, Macbooks). No drop outs. Great signal strength. That is not the case for my Amazon Echo devices. I h...
they got their servers hacked from Chinese?!I think we need to know the truth and what do we need to do.Thanks
I just recently changed from Shaw toTelus PureFibre. The first full day was today (Friday), everything seemed fine until, I started to reconnect all my devices phones, tablets tv, My Sony tv won’t connect through the wifi it just sits there and times...
How do I switch my wireless set top box VIP5602W from T3200M modem to my Dlink DAP-1610 wifi extender?
A man in a Telus uniform nocked on my door the other day and he told me about how they were going through our neighbourhood and updating everyone wifi. He claimed that I could switch from my Shaw internet plan to a Telus one and get internet 150 for ...
I would like to turn on a guest wifi networkOnline help shows the wifi tab in the mywifi app having a "Guest Wifi" label the user can click onBut I when I go to that screen (pleas see attachment) - I don't see "Guest Wifi" label - is there something ...
Greetings, Telus will be installing POA Holding Boxes above each apartment door in our building in order to bring Pure Fiber. What does "POA" stand for? Thanks,Shane.
So I got gigabit internet a couple of months ago and it has been working great, but these past 2 months have been awful (My pc is plugged directly into the modem and I did get 940/940 for a couple of months).First, I got 300 down and 700 up, and then...
TELUS email certificate just expired today. Now can't get email on any mobile device. TELUS asleep again???
I've had Telus phone services for many years, but just switched my Internet from Shaw and TV from Bell as part of their current promotion. Telus installer came last week to hook up my services. Telus rep said they would cancel my old Internet and TV ...
