Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, I ran ipv6 on my cisco router for years and it worked fine. I am using bridge mode.I had to reboot my cisco device and now I cannot reach any Ipv6 sites. ipv4 works.I use prefix delegation and I am getting a prefix from telus and I can assign ...
Hello, I just purchased an Apple Vision Pro and tried downloading the Telus TV app. App works but I’m having issue logging in to my Telus account. I’m getting a server error when I try. Is there something Telus needs to do on their side?
Recently I upgraded to Gigabit internet plan from 500 Mbps plan but my WiFi download speed is still not going beyond 450 Mbps. Upload speed has increased upto 600 Mbps. It doesn't make sense to pay $10 extra if download speed is going to be same as i...
Land line is not working again. Last month had same problem in subdivision north of Stony Plain near Hwy 779
180 block, Victoria Street West, Kamloops BC, Internet was down yesterday we notified Telus Now today aswell. Neighbors say they are down also so it's not just me. Sign .. might have to switch providers for home and my business this is absurd.
I signed up for Telus optic fibre back in March. We are building 2 houses under construction. The house is complete. We just need to do the landscaping and perhaps painting on the exterior. I even got my appliances delivered and installed inside the ...
Over the past year I have interacted with many like minded people expressing their dissatisfaction with the product. Lately the posters I see are new to the forum but they are bringing up the same issues. So have those that were here now resigned to ...
I request for new modem last week but still hv not recieved it yet ! As currently i hv old version of modem and it has slow speed i request to replace with new one but still hv not got my modem yet
Hi I’ve been having ongoing issues for months and while working with Telus I think the issue is frequency affecting a wireless 4K tv box. I have tried multiple boxes and different sound bars, but when using both my optik tv is constantly interrupted ...
I have the "Basics + Pik5" package. As far as I can see, I do not have 5 channels selected. How do I view my 5 selected channels? When I try adding channels, it increases my cost.
