Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I grew up with telus satellite and lived around the Edmonton area in alberta my whole life. I grew up with knowledge network, tvo, etc. now telus optik is saying these channels are province restricted. And almost triple the cost for less. What happen...
My Optik remote no longer control the volume on my Optik cable box.For some reason, everything else works on the remote, except for changing the volume on the Optik box.If this cannot be resolved, I wish to link the Slimline Remote 2 to my TCL 55S421...
Hello All, Can anyone tell me if i need to use the Telus Network access Hub (NAH), or can I use my own router? Right now my setup is Nokia ONT - Telus NAH - Telus Wifi Router. But I would like to set it up as Nokia ONT - 2.5Gig switch - Third Party R...
Telus when updating home security the agent took away my other services. Ie. Internet. Optic TV and landline. After 4 phonecalls I have a 4th contract. The intent. Keep as is. But. The infamous wisdom of last agent removed unlimited internet. I now h...
I have a sharp Roku TV but cant get the slimline2 to control tv power or volume. Everything else works but having to switch to the roku remote for volume is frustrating.
You have made this nearly impossible. I can't select the Forum board. When I went to the Keg last night with my gift card that I received through Telus Rewards, it was declined. I was mad, and embarrassed. There is no expiry on gift cards. I had it s...
I recently had a tech upgrade our home from T3200M and wifi boosters to NH20A with wifi 6 boosters. Browsing seems generally ok although a couple of drops however the main issue is around apps and sites that require a login. These show as an error me...
Why does my iPhone SE possibly the worst iPhone ever access optic TV in the most remote regions of my house while the optic box often struggles and it’s closer to the wifi unit. Looking for a amazing solution
I have been a Telus customer for over 10 years. I was upgraded to a new Telus hub system, saying the old ones were being phased out. After having the new one set up for some time, I realized my phone and computer were still connected to the old hub d...
My wifi disconnects everyday at various times. It seems to happen about 1~5 times a day. This has been going on for a few months now.
