Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I had a technician come out to my address yesterday, [mod edit: private info] Vancouver, and he mentioned that copper wire was running into our culdesac and that it should be replaced with fibre optik wiring due to it being very old. We are now exper...
Our land-line has stopped working and since we are retired people and don't have a cell phone (no way other than this to book an appointment), I'm hoping we can schedule a technician to fix our issue. Our address is [mod edit: private info]. There is...
Does Apple TV+ and Disney+ work on the new android OptikTV boxes? I just upgraded my channel packages only to find that neither of these channels (apps) works on my current OptikTV 4K box. Well bleep bleep I added these channels to my lineup precisel...
I have the TELUS NAH and 3 Boost Wi-fi 6 (one on each floor) all hard wired via Ethernet. At the moment the 3 boosts are plugged into Port 1 to 3. What is Port 10G and should I be plugging one of thee boosts into that?Thanks
Redlink thermostat and bridgeingHi I saw solutions about enabling bridge mode for the Redlink thermostat connection issue. I tried the solution about enabling bridge on Lan Port 1. But did not work and in any case the Boost wi-fi 6 is connected to th...
How do I change my Optik TV channels or package [overall] when it isn't showing as a service on MyTelus?? (App or webpage). New Service
Hiya neighbours! I have only just gotten Optik TV. To test it out and get a little feel I have opted for the Basics + Pick 5. Mmm well there's a couple channels that I want to change already.. From every how to and forum I've looked at, they all poin...
I'm going to get the new android boxes instead of iptv boxes and fully-bridge my tp-link AXE75 from the NAH, do you guys have any settings on or off that aren't default to make it work? And, if I remove the currently existing PVR, do I need a cloud s...
If i have 3 HD PVR’ how many programs can you record at once let’s say i wanted to record 12 different channels at 8PM is that possible with the new Telus PVR’S
How is it that my IP # keeps changing when on Telus. So far it has changed at least 8 times over the past few days and is not staying on Telus servers but rather it hitsa Fastly server or a Akamai Technologies, Inc. server and occasionally it will re...
