Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
There's a new issue with your TelusTVPlus application (windows 11) when watching recordings. If there's an interruption in the playback of the recording... . Start play on recording . Hit pause . Walk away . Eventually, the recording will time out an...
HiI wanted to watch On Demand shows on Global and it tells me I'm not subscribed to the channel when it's a basic channel included in the PikTV package. Has only affected a couple shows that I know of and not others. (Only affecting one show now as t...
Channel 910 , NHL on Optic has NOT BEEN WORKING in my neighbourhood in Edmonton for almost two months !!It does not update the scores at all. I have spoken to tell us and they say it is with the provider , it is ever going to be fixed ??So frustratin...
I've noticed that the new Telus box (cloud storage) has 4k channels for streaming but the Apple TV app does not. Are 4k channels expected to be available on the Apple TV app in the near future? Thanks!
In September 2023 I signed a 2 year deal with TELUS because they were Boasting Fast, Reliable, Rural home internet service with speeds up to 100Mbps. So far this has been a complete disappointment. My internet has been running 50% at best probably cl...
I had been promised a new plan since January 2, 2024, since Telus as had no problem over charging me for internet services for the last few years with an outdated plan. I have spent over 6 hours of my time on call and waiting over the phone with repr...
Hi looking forward to getting Telus fiber this summer it is finally coming to our town and more importantly my road. Now when it gets here how many connections are provided? Do I need to get a splitter (1x16)? I want a direct line to my computer to g...
So users were promised a big system update the end of Feb 2024... But what has actually changed?
The Problem - I am experiencing network ms and latency spikes at periodic intervals at the same time, it's a pretty obvious correlation in my video. It happens with both the ISP router, and my AXE75 which I used to attempt to fix the problem but it o...
I get that I'm not the main client of Telus but I'm looking for a way to do this without having to resort to some sort of 3rd party router. Please tell me I can use cloudflare. There are MANY dynamic DNS services listed in the interface on the fibre ...
