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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128213 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58220 Views
  • 43 replies
  • 7 kudos

First time Telus user

So I just switched from Shaw yesterday and have a few initial observations. Tell me if I’m wrong here:1) tried to set up an automatic recording for the oilers games and it looks like there’s no way to record games for one team only? Do I have to reco...

When using bridge mode make sure you specify a DNS server

Just started using my own router with the Telus one on Bridge. Noticed there is often, not always, a 1 to 2 second page load web pages the first time, that vanishes when using VPN.On my non Telus router I went in and specified explicit DNS servers (I...

EdmUser by Friendly Neighbour
  • 1714 Views
  • 1 replies
  • 1 kudos

Wrong TV ident logos on Online TV program guide

Channels 143, KSTW and channel 285, WGN no longer are CW affiliates. Please remove the CW logos from the Online TV guide and replace with their current logos. Confusing when looking for CW programming on those two channels. They are now independent c...

EJ44 by Organizer
  • 1589 Views
  • 1 replies
  • 0 kudos

ABC Spark

What happened to the channel 327?  ABC Spark

Kab66 by Neighbour
  • 1442 Views
  • 2 replies
  • 0 kudos

Requested an additional Android TV Box 9 time now

We were promised 7 boxes on signing by sales, and again by several of loyalty. The 7th box has never arrived. I have now called in 9 times with wait times often in excess of 3 hours each time as there have been several transfers often. It is very irr...

MariK by Neighbour
  • 1871 Views
  • 1 replies
  • 0 kudos

Optik TV not recording

Hi, Anyone else have issues where programs record just fine then for some reason dont record anymore? There is plenty of space on my PVR and i can see the program is set to record but it just doesnt happen. I have reset my modem and unplugged all of ...

ROB10 by Neighbour
  • 6372 Views
  • 4 replies
  • 0 kudos

2nd Telus TV21T box

Anyone have two Telus TV 21T boxes?If yes how did you manage to get a second one. I was curious and logged into my Telus. No offers presented themselves. But they still offer a free TV.

Rocky3 by All-Star
  • 1387 Views
  • 1 replies
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Issues with recordings

We set a series recording on 702 and it works sometimes and then disappears. Try to set again and it will not take.Random recordings are corrupt when trying to play.Guide is very slow to refresh going forwards only a day.Too many steps to delete a re...

T-roy by Neighbour
  • 2841 Views
  • 3 replies
  • 0 kudos

Resolved! T3200M not wired for Gigabit from ONT

Hi all, Yesterday I upgraded my Internet from Telus 75 to PureFibre Gigabit. I was noticing that I was only getting/maxing out at 100mbps through the T3200M (ethernet and wireless).That's when I went down to the basement where my ONT was and connecte...

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jjdinks by Friendly Neighbour
  • 8382 Views
  • 15 replies
  • 0 kudos
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