Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
hi,i bouth the telus tv+ but i cannot log in my account on my app tv 4k in the telus tv+ app. it say (connection error, missing authcode/state) i am in the region of montreal. normaly telus are not in this region for residential tv and internet. But ...
Telus hardware has gone down on our home internet/wi-fi and I can't seem to book a technician in sooner than 2 weeks out. I am wondering if I could have service sent to my home sooner? If I were to change my services or change the provider, they woul...
Not applicable anymore.
ErrorSorry, an error was encountered. Please try again. If the problem persists, visit telus.com/telustverrors for more details about error messages.java.net.MalformedURLException: no protocol:Have been getting the same error ever since changing phon...
Hi, could 90 day fiancé season 11 every episode besides episode 1 please get updated? Thank you!
So i am living in a rental with the internet included, its telus pure fibre. I have the login code and stuff for the modem but theres not much i can do from there.My issue is: i plug in the ethernet cable from some sort of extender they use for the b...
I am pretty new telus subscriber, I was happy to hear they offered 3gig speed.However I am pretty confident I am only getting 1GBE speed now. How can I verify before contacting support?According to ookla speedtest I am getting nearly symmetrical 1g u...
Hi, newer Telus wifi and TV customer , all set up except pvr. When I try record on remote it shows on screen ‘you are not subscribed to recordings. Call 310-mytv to activate’i called the number and got virtual assistant , all I receive is text messag...
Hello, we just switched to Telus, and all of a sudden I cannot record Global morning news (channel 104) as a series. I can record individually, I can record other programs in the same time, I can series record literally everything else it seems EXCEP...
I have fibre Internet, home phone and Telus security. Whenever my Internet goes down my home phone is also down. Can’t dial out or receive calls and the phone is basically dead until the Internet comes back up. So I’m guessing that my security system...
