Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
A hydrovac crew drilled three holes on our lawn, however it has recently snowed afterwards. Has anyone experienced Fibre install in the winter? We called in and they said we would receive a call back, but just asking to gauge expectations.
So here we are just outside Calgary with Fibre and 5G in new developments within sight of our home but looks like nothing will ever be done to upgrade us as obviously too costly for poor Telus to hook in about 60 properties in our area community. I s...
I was sent a package from Telus in the mail with equipment to finish setting up my internet but I never received it and it was returned to sender. I’ve tried calling Telus but no one has helped me. Will the package be sent out again?
Now Paramount channel is being removed… what are we getting as a replacement? The last few channels that have been removed have not resulted in a suitable replacement, or a reduction of my monthly bill, so what’s going on?Signed,An unhappy customer (...
Does TELUS have a support email. My home phone is dead and I don't have a cell . I'm lost . Do they even have email support
Our family is going to move out from the home to another place for renovation around 3 months. We hope to transfer the current Telus Internet/TV to the new place for 3 months and tranfer back after the renovation. How I can do?
Episode 9 aired 2 days ago, and it still not in On Demand. Can you please add it.
So the additional hour that was supposed to be added automatically to 'New' programs on the Golf Channel: CH925 doesn't always work... Last instance today CH925: 09:00-11:30 PGA Tour of Champions failed to add extra time! What is going on??? Of cours...
I am currently a Shaw/Rogers customer. I have TV/Intenet/Home Phone service. My hardware is reaching end of life and I need to upgrade.I called you today because I noticed you still had Black Friday deals for new customers.I spoke to an agent a few m...
Each host displays a node and from each node they'll need to route you from point A which is your ISP to point b then to point c (point b can be a representation of how many nodes it will take to reach point c which is us). It appears that you're get...
