Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't have the app for it, we generally watch it on channe...
HI, please advice and point me in right direction of what to do in this case. i found someone offering a good deal on marketplace for telus internet.so i talked to guy and got the internet connection (so far good) then i recieved service agreement bu...
We live in an area in BC with notoriously poor cell coverage. Our telus cellphones only ever gets 1-2 bars here at the house and never 5G. Telus has been calling me about upgrading our DSL modem to a Smart Hub, but I am skeptical. It sounds like the ...
I moved a couple weeks ago and ever since I moved I've been having internet issues. I've had 2 techs come out and done about 4 calls over the phone and so far nobody has been able to solve my issue. Finally we at least solved the speed tests being sl...
We have been with Telus for years, but the issues are exhausting! (No sound or no picture.) We have only stayed because internet is better than Shaw in our neighbourhood. We even bought a new 55 in TV thinking it was the TV. We have been restarting e...
This should a pinned thread for everyone to keep adding too since it seems to be another ongoing issue with recording flaws.Here is the list of shows currently showing in my recordings that have a Red Circle beside it and haven't gone away in over a ...
HiDoes anyone know if the version of MoCA with the new NH20T and the Boost Wifi 6E is using MoCA 2.5, or is it 2.0?I’m thinking of upgrading my old MoCA 2.0 adapters if the new devices are using 2.5Thanks!
My SONOS will not link to my network. It requires 2.4 GHZ and my network is 5 GHZ. Can this be changed?
Messages from Telus to confirm my appointment aren’t received.
