Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Wow: I am not a 'rusty' internet user butI am stumped: I want to remove my additional channels from my plan and I am going round and round: cannot 'select box' to remove the extra channels and the chat is just a copy of the automatic AI info rvia the...
after Fibre install,phone would not accept certain landline number calling in. Cell phone has no problem, why only landline phone have so much issue?
Hi, I'm currently on the basic Telus Internet 25 and still using the T3200M modem via the phone jack. Telus installed the model in top floor of our home many years ago. Now I want to transfer it to the ground floor where the WIFI signal can reach the...
Just got off the phone with telus, home services security, and technical support. Home services were able to help me with items outside of their depts. norm. Technical Support, was able to assist me with my IQ Panel. Shout out and recognition to Hugh...
I cancelled my Telus home services 2 times over the phone now. Still they continue to charge me. How do I make this stop.
The Telus twitter told me to ask here. I have been spending nearly a year trying to find out why the Holiday countdown was removed.For those who dont know what im talking about a few years back there used to be this app called Holiday Countdown which...
Just got a new Sony XR65A95L TV and can't get my Slimline2 remote to control both.Did a factory reset on the remoteFollowing the step-by-step guide:1. Pressed Options button till 2 green blinks2. Entered code 1466 and got 2 red blinks3. Pressed (and ...
Hi all I have Telus WIFI HUB router (looks like a fat white can); I need 2.4ghz! It currently only broadcasting 5ghz. Why cant telus be like all other router makers and separate the 2 frequencies!!!
Hi Telus, Is there going to be plans for additional Fibre upgrades from copper lines in Red Deer South in 2024?
