Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
On my PVR I have set as a series the program "The Visioneers With Zay Harding" on KIRO ch 133, which is seen each Saturday. On April 12, my PVR recorded the show for that day, and also started to record the program for the following April 19 show! Th...
Anyone else not able to watch this program On Demand? I get an error message "Unable to play video. Please try again later."
I do not understand how one company can have this much incompetence; is billing forced to work under duress? At my home residence, I have NOT been billed correctly once. On one bill we got charged twice for a service call. Another for apparently a "N...
Hi there - I was looking to swap a few of my theme packs since a few of them now only contain 1 or 2 channels we watch. The good thing is that all the channels we still watch that were part of the theme packs we were going to lose are all part of the...
I was told i could choose 5 channels on MyTelus App to change to all cantonese channels for my parents.The OptikTV portion on app never loads and says try again later. Ive called an agent and he said he changed the channels for me and would be up and...
My telus connect app doesn't show any devices or a network since I upgraded to wifi 6, I have tried Reinstalling the appRebooting everything in orderClearing cache and cookiesUsing another device Any other ideas? I'm missing the ability to turn wifi ...
Good morning. I had not realized that the program Surreal Estate was going to have a 3rd season, and did not have it set up to record. Once I realized, I set it up, and wasn't terribly worried, because CTV Sci-fi is on video on demand, and when I che...
Again, I had the Curling Players' Championship recorded for most draws and the quarter finals and final - I thought. So what happens? The finals are moved by Sportsnet to other channels!Result? No Recordings for the finals! After 2 years, with this n...
I know this has been asked over and over and is in several forums on the net. For some reason, sometimes I get logged into some google service with my telus email account. Then havoc happens. I can no longer use Google Maps, Google Meet, Google Fligh...
The install tech put this on the wrong area.. I wanna move to 8" to the other wall how does this wall mount come off
