Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126817 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 58023 Views
  • 43 replies
  • 7 kudos

Very odd PVR recording error

On my PVR I have set as a series the program "The Visioneers With Zay Harding" on KIRO ch 133, which is seen each Saturday. On April 12, my PVR recorded the show for that day, and also started to record the program for the following April 19 show! Th...

IMG_0858.JPG
rhvic by Organizer
  • 1018 Views
  • 5 replies
  • 0 kudos

Handmaid's Tale S1E6 on Crave

Anyone else not able to watch this program On Demand? I get an error message "Unable to play video. Please try again later."

RIch97 by Organizer
  • 3555 Views
  • 26 replies
  • 1 kudos

What's up with billing department..?

I do not understand how one company can have this much incompetence; is billing forced to work under duress? At my home residence, I have NOT been billed correctly once. On one bill we got charged twice for a service call. Another for apparently a "N...

Ciju by Neighbour
  • 368 Views
  • 1 replies
  • 0 kudos

Pick 5 for Telus Customers Using 4K TV Cable Boxes

Hi there - I was looking to swap a few of my theme packs since a few of them now only contain 1 or 2 channels we watch. The good thing is that all the channels we still watch that were part of the theme packs we were going to lose are all part of the...

Pick 5 Channels

I was told i could choose 5 channels on MyTelus App to change to all cantonese channels for my parents.The OptikTV portion on app never loads and says try again later. Ive called an agent and he said he changed the channels for me and would be up and...

Connect App

My telus connect app doesn't show any devices or a network since I upgraded to wifi 6, I have tried Reinstalling the appRebooting everything in orderClearing cache and cookiesUsing another device Any other ideas? I'm missing the ability to turn wifi ...

Video on Demand choice will not play

Good morning. I had not realized that the program Surreal Estate was going to have a 3rd season, and did not have it set up to record. Once I realized, I set it up, and wasn't terribly worried, because CTV Sci-fi is on video on demand, and when I che...

Fix Series Recordings Across Channels

Again, I had the Curling Players' Championship recorded for most draws and the quarter finals and final - I thought. So what happens? The finals are moved by Sportsnet to other channels!Result? No Recordings for the finals! After 2 years, with this n...

Grimmt by Ambassador
  • 396 Views
  • 1 replies
  • 0 kudos

Telus Email won't allow using Google Meet and more

I know this has been asked over and over and is in several forums on the net. For some reason, sometimes I get logged into some google service with my telus email account. Then havoc happens. I can no longer use Google Maps, Google Meet, Google Fligh...

Trending tags
Friendliest neighbours