Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
@TELUS_SupportI’ve been experiencing intermittent HTTP/HTTPS connectivity issues for about a month, primarily in the late evenings. Approximately 80-100% of TCP connections (ports 80 and 443) fail during these periods, rendering the internet nearly u...
This isn't really a question, it's just FYI for Ontario (and, I assume, Quebec) customers that have Telus Pure Fibre, delivered on Bell's fibre. In Ontario, Telus has to use PPPoE. Make sure you get the username & password from the tech or call tech ...
I have tried multiple times canceling my services with you guys only to be met with “there are no records of you cancelling your services”. I have returned my pvr box and my internet router a month ago yet keep receiving bills for a service that I no...
Hi. I'm currently with your competitor. I was thinking about changing over to Telus, however I looked on your website and the cost of a new customer for fiber in Nanaimo BC for 250mg is 85.00?? And only I'd I sign up for PAD, which I do not want to d...
Why do I get an error message "Unable to play video. Please try again later" only for episode S4 E2 of Hacks? E1 and E3 do play.
I’m building a new rural residence just outside Calgary. Telus has a service box at the property line. Over two months I have contacted Telus 4 times, operators take details and no one calls back. You seem to have a problem locating my address (vacan...
Outlook classic popping up to login into account when I have been using the same settings for years. I use pop.gmail for the server and it won’t connect now. Having the same issue with 2 other computers and the one that uses imap is working.
Hello, just recently made the switch from Spotify to Apple Music for my main music streaming service. Unfortunately, I’ve noticed the Apple Music app is not available for download to the Telus box on the Google play store. My Telus box is (or was) my...
Planning ahead. I just realized I have not had anything to bitch about for some time.Posted in the TV forum so this is not about house or cell phones. Has anyone renewed their contract willingly after the initial 2 year contract. Looking for a discus...
my sister was house and pet-sitting and just got out of the shower when a telus surveyor and his trainee came to the door. She was trying to handle 2 big dogs who were barking like crazy while also getting dressed, telling the guys to give her a minu...
