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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 129253 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58329 Views
  • 43 replies
  • 7 kudos

Resolved! Favorite channels

10/22/24 It has been one year since I started this thread, rest assurred Telus is working on the problem. I finally got the ability to choose favorite channels from my subscribed channels. GREAT right.However, my wife does not know that after you tur...

Rocky3 by All-Star
  • 10441 Views
  • 19 replies
  • 1 kudos

no fast forward and can't resume recording

I just switched from Shaw and there doesn't appear to be any fast forward function for recorded programs. If I hold the forward (right side of the wheel) it goes so fast it's useless. Also when I stopped watching in the middle of a recorded show and ...

Adult (porn) channel category 900 appeared today

HiWas there a glitch today? All of a sudden we had adult viewing channels on our TV and the sport group (900s) had been renamed “Adult” - I saw one channel and it was definitely not for kids!! Would like to have a reply as to what happened today - th...

Marcus007 by Friendly Neighbour
  • 12732 Views
  • 8 replies
  • 0 kudos

Booster question

I just added a second booster and synced it so it shows up in the Connect app. It’s hardwired as I have network ports throughout the house, so both the primary and secondary booster are connected by Ethernet. My question is how come all my devices on...

jrphilo by Neighbour
  • 3124 Views
  • 4 replies
  • 0 kudos

Boosters Compatible with Wifi 6

I recently had the new Boost Wifi 6 installed, and when I signed up online I selected the wifi booster add-on. When the technician came to install it they didn’t give me the booster pack, and after speaking with Telus they informed me that the booste...

Hjk19 by Neighbour
  • 5674 Views
  • 2 replies
  • 0 kudos
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