Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error I've tried on different browsers - Chrome, Firefox, Edge with the same results...
When shows are recording I get a double of the show on my recordings screen with one able to watch and the other only having an option to record but I can’t remove it. Is there a fix for this?
Online it states that free preview is Oct 11-17th but it is not available on my guide - curious as to when this does become available?
How can I have Gigabit speed back? I've made 3 times' calls to tech support.Just hour ago, I made another call and the agent kept saying 400(D)/300(U) seems right since the speed test took place from wireless device like my laptop/cellphone. But, he ...
Trying to download TelusTV plus to my Fire Tablet any suggestions?
Does anyone know why we can't record Nature Escape? I love the Hawaii show but can't record it.ThanksP
Hey guys, I can’t seem to access any of my online games or applications without getting an error. I can browse the internet just fine and access offline applications, but when it comes to anything online I cannot.I found that through the use of a vpn...
We have purefibre Gigabit internet. For at least 6 months we have been experiencing frequent dropped internet that requires a system reboot to restore service … temporarily (for hours, perhaps a day) and then internet is dropped again. Password for w...
We just moved into our apartment and noticed we have a telus box left by the previous tenant.The realtor has no idea about the wifi and we have no contact with the previous person who lived there. Is there any way to set up the Wifi using the same ro...
