Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I am on the phone with a Telus agent regarding my issue with customizing our PikTV service channels. Apparently, this happens as PikTV is now discontinued as the agent told me. They now want to replace my service with a new technology which they call...
I was offered an upgrade to 5G by the "promotions" dept for my rural internet. On a 2 yr package, they are also increasing download speed and removing the cap for no add'l cost. The issues are: they are are setting the hardware price at $840 (which I...
Telus Connect is saying the admin password printed on the back of my wifi boosters is incorrect during setup?
Telus is mocking me. I don't understand what is going on!I live in Calgary and in 2018 I bought a new house and wanted to proceed with Telus since I was their customer many years already. Telus salesperson checked my new address and said this is not ...
HelloI have a new setup and need to get the NH20A modem to bridge mode. I have talke to Telus and the steps they told me make no sence normaly there is a setting you can change the modem to bridge mode but I do not see it. The steps from Telus was pl...
Hello! Who can I contact to request graffiti removal on a Utility Box in Richmond, B.C.?
If anyone has questions on internet connection, modem, switches, routers, cable, ports issues please let me knowI will try to answer your questions, concerns to the best of my knowledge to help trouble shoot your issues your having.
Good Day Everyone,I don’t know if anyone had the same experience that I had with Telus home internet. I work from home and internet is the most important part of my work. I cannot work without internet.I signed up for 2 year contract for Telus home i...
My wife is incredibly frustrated and I'm feeling at a loss. All of our recordings and scheduled recordings disappeared. We saw our shows, went back to the guide, and back to recordings and it all was gone. I checked from multiple devices and both scr...
Nest components recommend using multicasting. Is it possible to achieve this with the Wifi hub?
