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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126110 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57919 Views
  • 43 replies
  • 7 kudos

Smart Hub Upgade

I was offered an upgrade to 5G by the "promotions" dept for my rural internet. On a 2 yr package, they are also increasing download speed and removing the cap for no add'l cost. The issues are: they are are setting the hardware price at $840 (which I...

Telus is mocking me.

Telus is mocking me. I don't understand what is going on!I live in Calgary and in 2018 I bought a new house and wanted to proceed with Telus since I was their customer many years already. Telus salesperson checked my new address and said this is not ...

dzyanis by Neighbour
  • 3145 Views
  • 4 replies
  • 0 kudos

Resolved! Telus Pure Fiber in Bridge mode with modem NH20A

HelloI have a new setup and need to get the NH20A modem to bridge mode. I have talke to Telus and the steps they told me make no sence normaly there is a setting you can change the modem to bridge mode but I do not see it. The steps from Telus was pl...

BradM by Neighbour
  • 19809 Views
  • 3 replies
  • 1 kudos

Resolved! Utility Box Graffiti Removal

Hello! Who can I contact to request graffiti removal on a Utility Box in Richmond, B.C.?

Singh1 by Neighbour
  • 4178 Views
  • 5 replies
  • 0 kudos

Resolved! Telus modems or internet connection

If anyone has questions on internet connection, modem, switches, routers, cable, ports issues please let me knowI will try to answer your questions, concerns to the best of my knowledge to help trouble shoot your issues your having.

Anonymous by Not applicable
  • 5448 Views
  • 9 replies
  • 0 kudos

Internet Contract/Need answer from Legal Department

Good Day Everyone,I don’t know if anyone had the same experience that I had with Telus home internet. I work from home and internet is the most important part of my work. I cannot work without internet.I signed up for 2 year contract for Telus home i...

Shonu by Neighbour
  • 1999 Views
  • 1 replies
  • 1 kudos

Recordings and scheduled recordings cleared from all 3 profiles

My wife is incredibly frustrated and I'm feeling at a loss. All of our recordings and scheduled recordings disappeared. We saw our shows, went back to the guide, and back to recordings and it all was gone. I checked from multiple devices and both scr...

TurnyTurnz by Friendly Neighbour
  • 6859 Views
  • 9 replies
  • 0 kudos
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