Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I noticed the other day the follow seasons for Law and Order have been removed from on-demand:SVU: season 24Organized Crime: season 3Are they gone permanently or will be available again at a later date?
Since about Friday, seems that all CTV channels and the CTV affiliates (TSN, for example) keep dropping every 2-10 minutes (random timing), kicking me back to the home screen. The same thing happens with the Global BC and Global Okanagan channels. In...
I set the NH20A to full bridge mode while testing a 3rd party router (that I learned is faulty). Now I am trying to log back into the modem (or whatever the bleep this restrictive piece of junk is) so that I can shut off the bridge mode setting. I am...
Is anyone else under a Telus Service Agreement experiencing price increases for their Optik TV? I have a 2 year service agreement that expires in November 2024. On last month's bill I started getting charged an extra $4 for Netflix Premium, when Netf...
Our house has pre-wired ethernet cables and outlet/ports in the wall (Figure 4). Only 3 of them work, and I'm trying to get one of the others working. Two of the working ones is in the same outlet plate, so similar to Figure 4, but with 2 blue outlet...
I noticed episode 2 and three of the latest Alone series is missing from in demand.
Is Fight Network on free preview? Its on my channels list and I didn't order it.
There are a lot of seniors and movie nerds in BC. It would be wonderful is Telus offers TCM, Turner Classic Movies. Rogers offs it but as Rogers is not available in Gibsons, only Telus. Unfortunately Telus does not offer this incredibly entertaining ...
I have this on through the day. Last 2-3 days it cuts off after about 10-15 minutes. Never happened before. What's up?
I've gone through the steps to successfully link my brand of audio receiver to the OPTV remote and the volume controls works fine.However when I press the power button on the remote (expecting all my devices to turn off) only the TV and Telus portal ...
