Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Some claim this will work, others say it has problems and wont.Let's say your default fiber setup is a Telus optical SFP transceiver attached to the T3200M/other.Unplug the SFP and plug it into your own SFP capable router, or into a media converter a...
Sadly it has to be asked again, because ‘check posts from this week’ response isn’t valid 3 years later… hoping for a real answer!Typing in search- you slide over 2 and press ok, it lags and you’ve just typed ‘as’ now. No where near what you wanted, ...
I had made a phone call to cancel my home internet service and the service should end on 12 April which is the end of my billing cycle. However, recently I have just received an e.bill charging me another $47.08 for the period of April 13 - May 12 wh...
Cannot get Telus TV+ to play On Demand on iPad 5th gen. Live TV seems to work, which is odd. Have tried the 'uninstall the TV Carrier' suggestion on other strings, and then logged in manually, have uninstallled an re-installed app several times. Usin...
Hi,After installing the app and attempting to login, I've been getting an error that states, "Your account login has failed, please visit TV support so we can assist you with your issue." And the app won't let me log into my Android phone app or Chro...
how do i change WAN/Internet ipv4 address to something else either onNH20A or FXA5000 fiber modem?
I'm moving into a new place, I contacted telus about moving service and received a call today about it. I was told that the service I currently have which is faster purefibre gigabit internet is not available where I'm moving to. I currently have 940...
Anyone else this setup ? Any tips to get the best set up? I will have a tv with a few 2.1 inputs. Just wanted some thoughts; wont' be connecting any other devices.
My IPv6 was working fine since last year, but starting last week, I suddenly lost IPv6 connection (0/10 at https://test-ipv6.com/) I've tried to contact customer service, a technician also helped on site, but no one could solve the issue. I'm using T...
what is difference between OptikTV 2.0 vs OptikTV 3.0? i believe they both use "essentials" which is basic-cable, but differences?
