Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi,Is there any option to change the layout of the closed captions on the Telus TV+ app on chromecast?Since this is an app the CC does not depend on the TV itself.It would be nice to be able to customize the appearance since right now, the CC take a ...
So I just recently had my T3200M replaced with a Wi-Fi Hub so my two boosters can now both go wirelessly without needing a direct ethernet connection to a modem, and I think I have discovered a serious privacy issue. When I go into the Connect app an...
Hi Team, I have recently observed that the Essentials package was automatically activated on my account and I thus need to speak with someone about the de-activation of this package without me being charged anything please.Thanks!
I’ve been having an issue as of late, maybe 6 months or so. My setup is as follows:-optik box/AppleTV in their respective inputs into a Denon AVR-X2400h receiver and out to a Sony X90K TV.The TV and the AppleTV have been changed during the 6 month pe...
Two months ago I switched both my home and mobile service to Telus as the door to door salesman quoted me $115/month for 3 phone lines and $73/month for home service including TV and security camera, claiming they were "free" which seemed too good to...
When do new episodes of Greys Anatomy and Station19 get updated on onDemand? It seems to be really inconsistent
Im just going through past announcements ect and it suggest that union bay will have 14,000 new single family units when they construction of all the residential is over. You can see the groundwork for all this playing it self out now with street lam...
I recently upgraded to TelusTV-21T TV box and high-speed fibre connection. I previously had Shaw and used their Arris Group Model AX013ANM TV Cable box and was able to connect to my 2-year old Naim stereo receiver using the optical audio connection -...
I intend to buy a Hisense 55u68h television but will the Slimline 2 remote control be compatible with this television for at least the Power, volume up and volume down? is there any codes making this remote coming with Optik tv to be compatible with ...
Casting on TV screeen is not working. The casting device (chromecast) connects the mobile device. But the telus show im watching on my mobile device is playing but on the TV screen it freezes. I wonder whats wrong with your app. Because I tried playi...
