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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128967 Views
  • 314 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58300 Views
  • 43 replies
  • 7 kudos

Digital optical audio connection to Naim receiver

I recently upgraded to TelusTV-21T TV box and high-speed fibre connection. I previously had Shaw and used their Arris Group Model AX013ANM TV Cable box and was able to connect to my 2-year old Naim stereo receiver using the optical audio connection -...

BDW by Neighbour
  • 5084 Views
  • 5 replies
  • 0 kudos

Resolved! Slimline 2 vs Hisense tv

I intend to buy a Hisense 55u68h television but will the Slimline 2 remote control be compatible with this television for at least the Power, volume up and volume down? is there any codes making this remote coming with Optik tv to be compatible with ...

Goldorak by Organizer
  • 4348 Views
  • 1 replies
  • 0 kudos

Resolved! TELUS TV+ non casting on TV screen

Casting on TV screeen is not working. The casting device (chromecast) connects the mobile device. But the telus show im watching on my mobile device is playing but on the TV screen it freezes. I wonder whats wrong with your app. Because I tried playi...

Jess89 by Neighbour
  • 16143 Views
  • 3 replies
  • 0 kudos

new internet plan

I changed the internet from personal to business but the address still the same. I would like to keep the internet under the same account even it change the business . On the 8th the technician will install the new modem. I want to understand how it ...

rewards history

last time I redeemed point by choosing Amazon but I have not got the card mail to my home address?how can I get the amazon gift card i already redeemed from my point?Thanks

Feedback - moved in from Shaw

Looong time Shaw customer, this is my first week with Telus fiber.I have to say I am VERY impressed (other than the mess in the front lawn), TELUS just completed the fiber build in my neighborhood. I've been having a LOT of issues with Shaw over the ...

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Resolved! Audio OUT from the new TelusTV-21T digital boxes

What is the recommended way to connect a sound bar to the new TelusTV-21T digital boxes? AND retain the supplied remote volume control power functions? There seem to be ZERO 3rd party AIO remotes that work with this new system, since it is a propriet...

Resolved! Faster Telus for Good plans

I am on PWD and considering getting Telus Internet for Good. Currently I am using Freedom Home Internet which gives me 150 MBPS for $55 a month. I see that what Telus is offering is currently only $20 a mont but you only get 50 MBPS. is there any way...

RyDawg by Advisor
  • 3860 Views
  • 3 replies
  • 1 kudos
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