Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi guys,I've had Telus Internet in my home since June 2021. I've have constant issues with this router everytime there is a power outage. When it comes back online it doesn't work properly.For example, some websites will load and some won't. Some dev...
We live in an old 1914 house with two rotary phones that do no longer work after fibre upgrade. Dial tone is present but phoning to outside line no longer works. Can we get two of these products from Telus since your marketing tells that nothing will...
Have tried all available tv remote codes, including those from TCL call centre. None work.
Just had TELUS fiber installed. I've set the ONT to Port 1 Bridge mode.I have 2 different routers connected to Port 1 (dumb switch between). Both are up and working perfectly. However I can't get into the modem from within my network. I connected my ...
HI So i just had crave and hbo for a few days. I cancelled cause it does not remember me and starts me at the first episode everytime... i called telus and they said they could do nothing about it. So i canceled with telus and phoned crave.They said ...
This issue occurs on both my 4K boxes, non-4K wired and non-4K wireless boxes. When switching between different PVR recordings and/or live TV, clicking “Resume Play” will instead trigger “Start Over” instead, even if navigating very slowly. Happens a...
HI I would just like to ask a simple question. I was wondering if someone would be able to give me an email address for telus tech support. I would like to get a hold of them about an important matter. My mom has a landline witch is connected to my l...
Hi everyone, I have two Telus Wi-Fi boosters at home. Each one has a removable plate with its default Wi-Fi SSID and password. I’ve been using just one booster for quite a while, and now I’d like to add the other one. I’m diing it via the iOS Telus C...
I'm trying to setup my own webserver and I forwarded both 80 and 443 on the router, I can confirm the ports are open on my machine but despite being forwarded on the router as well, I'm still not able to get to my website through the internet. Anyone...
