Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
We subscribe to regular "cable" TV. The TV channels provide programming that are 5,6 or more years old. The only thing that changes in this channel line up is the weather. Not impressive.
I have a UI8001 M/N ECB6250A Telus, S/N GEAA1A00671. I am trying to program my Bose Solo 15 series II system universal remote to be able to access the UI8001 however I have not been able to find the access code.
Hi, I just had Telus PureFibre 1.5 GB internet installed in my Vancouver BC apartment, which includes a Telus Wifi 6 Access Point. I can’t find a model number for the Telus-supplied Access Point, but it is a white cylinder with a removable bottom and...
I am trying to log into different TV sites (TSN, CTV, Global) with my optik account. It is the right password and such but I get this message:"There was a problem. An error occurred connecting with your provider, please try again."It was working fine...
Hey guys, I would like to purchase my own router from TP-Link to be able to configure VLANS. I don’t use Telus Optik TV. Can I just unplug the T3200M modem and plug the fiber cable directly into my new router (given that it supports fiber) as well as...
Hi everyoneI literally just switched from shaw to telus on Thursday. However I was promised x amount in bill credit and a reduced monthly rate. Upon inspection they are demanding almost $180 from me. Should I just pack it up and go back to shaw? This...
I have the Telus WiFi Hub / Modem (big white looking cylinder), and I've heard conflicting things from three separate Telus representatives. Once the WiFi booster has been sufficiently connected to the network via ethernet hard wire, do I need to kee...
I'm curious if Telus is aware of how many devices they have compromised and I'd they are sending out recommendations to at least business customers about what to do?
Hi there! I have recently logged-in into the settings of my T3200M modem from Telus to check how the firewall was set-up, and I discovered that there were lots of port forwarding rules set-up on the device. Over 20 or so, all from the same LAN start/...
