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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 314 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57691 Views
  • 43 replies
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1000 pound best friends season 2 missing VOD episode

My fiancé and I were really excited to watch the latest season of 1000 pound best friends, but season 2 is missing the entire first part of the season. On both the Telus tv app and in the on demand section of Telus box. Episodes 1-5 (excluding episod...

Late Payment

I lost the credit card that I used in the pre-authorized payment. I was not able to update my card and found out that I was 7 days overdue for my internet bill. Will this 7 days delay affect my credit score? I am kinda bothered by this because I want...

dhel by Neighbour
  • 4552 Views
  • 3 replies
  • 0 kudos

SFTP Incoming Connection Being Blocked

I am trying to use a computer as a file sharing server so that I can access my files from anywhere. I don't feel like paying for a service like OneDrive or Dropbox when I have everything I need to do it myself. The only problem I'm having is that I c...

LAN connection when bridging

Hello I have a T3200M gateway from Telus. I want to add a different router. I understand that I can bridge my T3200M and then connect my new router to LAN 1. I assume by doing this the WI Fi signal from my T3200M is turned off.What I am wondering is ...

LR1 by Neighbour
  • 2486 Views
  • 2 replies
  • 0 kudos

Post removed

I posted yesterday about seeing an ad on tv for the new services from Telus and the post was removed. Why?

Resolved! Tv without Telus Internet

Hey there, I am moving to BC soon and subletting in a building. The internet is included but it is with another provider, not Telus. Am I able to get some version of TV through Telus without Telus internet? Even if it is an older version? Preferably ...

Stiney by Neighbour
  • 7660 Views
  • 3 replies
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Getting Telus into my area

I live a 2 min drive outside Calgary where there is only satellite service for both internet and tv. I live on an acreage with 30 other homes in the immediate area. Is there a way or specific contact info I can find to ask about getting services into...

Third party Offer on RFD (Canada)

Was sent a PM on RFD after asking about the offers for Calgary area. And the guy offered me the following which seems better than what is offered on the website for Telus. Just wondering if anyone knows if it's legit or perhaps a scam setup or someth...

thalakar by Organizer
  • 44961 Views
  • 3 replies
  • 0 kudos

Telus TV+ shows error randomly while watching TV

The Telus TV+ app on Chromecast with Google TV will randomly show an error while watching live TV. The channel will be streaming fine and then suddenly show an error message saying: "Sorry an error has occurred. Please try again. ERR_PLAYER_P213". Af...

NotGood by Friendly Neighbour
  • 4063 Views
  • 2 replies
  • 0 kudos
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