Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I live a 2 min drive outside Calgary where there is only satellite service for both internet and tv. I live on an acreage with 30 other homes in the immediate area. Is there a way or specific contact info I can find to ask about getting services into...
Was sent a PM on RFD after asking about the offers for Calgary area. And the guy offered me the following which seems better than what is offered on the website for Telus. Just wondering if anyone knows if it's legit or perhaps a scam setup or someth...
The Telus TV+ app on Chromecast with Google TV will randomly show an error while watching live TV. The channel will be streaming fine and then suddenly show an error message saying: "Sorry an error has occurred. Please try again. ERR_PLAYER_P213". Af...
Hi! Just yesterday got WiFi installed in my space. And since then wondering, do I really need to have 3 pieces of equipment for my WiFi to work properly. Here is how it looks like for now:Feels kinda weird. Taking into consideration our space is arou...
On Feb 23 I called into Telus to change my internet service. I was offered the Fiber300 with the wifi6 equipment. It was to be delivered last week. The catch is I had to sign into a 2 year contract to get the deal. A week and a bit has gone by no equ...
I can watch Netflix on channel 422 on my TV but that channel does not appear in the guide when I am watching TV on my browser (Google on a Mac). The only subscription I have to Netflix is with Optik.
I've recently got telus to 150mbps download and 30mbps upload for copper t3200m telus modem. I've bridged it for one port and disable the telus router wifi and I've tested the speed for the third party router with bridged for the wifi and its 86.4 do...
New to Optik and Telus but seems there is something wrong with the system here. Setting my recordings I select First Runs Only,, but I end up with everything.Had similar problem with Shaw, but it was hit and miss. Telus Optik so far is 100% miss.Is t...
New to Telus and trying to setup series recordings as first run only. I change it but it doesn’t stay and reverts back to Reruns. Getting lots of extra recordings. Any idea how to fix?
Was thinking about upgrading my lte smarthub to a 5g hub. After talking to an agent, to get the same service, 500gig/25mbps, at the same price, I would have to spend $480 on new equipment. Seems pointless doesn't it? or is it just me?. lol
