Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I lost the credit card that I used in the pre-authorized payment. I was not able to update my card and found out that I was 7 days overdue for my internet bill. Will this 7 days delay affect my credit score? I am kinda bothered by this because I want...
I am trying to use a computer as a file sharing server so that I can access my files from anywhere. I don't feel like paying for a service like OneDrive or Dropbox when I have everything I need to do it myself. The only problem I'm having is that I c...
Hi Strange problem. I connected the Amazon Fire TV to the optik tv box and even with volume at 100 it's barely audible. But when I switch to youtube or roku apps to watch programming the volume is fine and very loud. I checked the volume controls but...
Hello I have a T3200M gateway from Telus. I want to add a different router. I understand that I can bridge my T3200M and then connect my new router to LAN 1. I assume by doing this the WI Fi signal from my T3200M is turned off.What I am wondering is ...
I posted yesterday about seeing an ad on tv for the new services from Telus and the post was removed. Why?
Hey there, I am moving to BC soon and subletting in a building. The internet is included but it is with another provider, not Telus. Am I able to get some version of TV through Telus without Telus internet? Even if it is an older version? Preferably ...
I live a 2 min drive outside Calgary where there is only satellite service for both internet and tv. I live on an acreage with 30 other homes in the immediate area. Is there a way or specific contact info I can find to ask about getting services into...
Was sent a PM on RFD after asking about the offers for Calgary area. And the guy offered me the following which seems better than what is offered on the website for Telus. Just wondering if anyone knows if it's legit or perhaps a scam setup or someth...
The Telus TV+ app on Chromecast with Google TV will randomly show an error while watching live TV. The channel will be streaming fine and then suddenly show an error message saying: "Sorry an error has occurred. Please try again. ERR_PLAYER_P213". Af...
Hi! Just yesterday got WiFi installed in my space. And since then wondering, do I really need to have 3 pieces of equipment for my WiFi to work properly. Here is how it looks like for now:Feels kinda weird. Taking into consideration our space is arou...
