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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126370 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57953 Views
  • 43 replies
  • 7 kudos

Resolved! The Default Gateway/Router Password DOES NOT Work, At All.

I have no idea what it's officially called - the physical design of this piece of technology is not only ridiculous, but cumbersome to work with, and also lacks important information on it unless you're willing to jostle it around trying to observe i...

Telus tv+ Playback Error

Every time I try to watch TV using the TELUS TV+ on my laptop It just displays a black screen saying "Playback Error, please try again later" with no error code or suggestions. Resetting modem, laptop, display and changing the channel all do not fix....

Resolved! Internet asking sign in

I had my service suspended apparently, after making a payment. Anyway I paid the bill in full and it's still not working. It is fibre gigabit, when I restart wifi it wants me to sign into the network, which has never happened before. Also when I plug...

Ethernet Switch down of Router not allowing ethernet connection

I Recently installed a new unmanaged ethernet switch (TP-Link Model TL-SG1016) and anything connected is periodically allowing connection but keeps disconnecting (This can range between seconds or hours).The current setup goes from an Nokia ONT to a ...

Zad by Neighbour
  • 3941 Views
  • 2 replies
  • 0 kudos

Resolved! Missing epsisodes of Tyler Perry's Sistas and The Oval

How do we get the full season, or get on demand to load the full seasons, of the following:Season 5 of Tyler Perry's Sistas only has the first 4 episodes on demand.Season 4 of Tyler Perry's The Oval only has the first 4 episodes on demand.

Dhduncan by Neighbour
  • 2209 Views
  • 2 replies
  • 0 kudos

Resolved! Programing an Optik TV Remote Slimline 2

There's a lot more to this story but for now I'd like to know how to program the Optik TV remote when you can't increase the volume of the STB because the only thing the remote can do is turn the STB on or off.

shegide by Organizer
  • 7824 Views
  • 3 replies
  • 0 kudos

Boost Wi-Fi Guest Account Setup for Dummies (that's me)

We moved and got Fibre at our new location. Woo hoo but I was totally frustrated trying to figure out how to create a Guest WI-Fi account on my Boost network. As of December 30, 2022, Telus had no useful information so I called Tech Support. Pablo wa...

B0xermum by Neighbour
  • 6788 Views
  • 0 replies
  • 4 kudos

Port forwarding issues on Arcadyan router

I am trying to do something I have a done a millions times, and am having nothing but issues. Port forwarding for a Minecraft server.The port I am trying to open is 25565, and I have confirmed that the server I created is using this port, and not a c...

Missing L Word Gen Q S03E05

Hi the latest episode of the L Word Gen Q Season 3 has not been uploaded onto PikTV (even though released 23rd December). When can we expect this to be uploaded? Thanks

jacqui22 by Friendly Neighbour
  • 3572 Views
  • 4 replies
  • 0 kudos

Repair

Do I have to pay to get my phone screen repaired if I have a CPO

reglynn by Neighbour
  • 2299 Views
  • 2 replies
  • 0 kudos
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