Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Smart TV and Apple TV’s in our home are freezing and losing internet connection in our home, upstairs and downstairs. We have fibre optic to the house, and a Telus router. Pay for unlimited Telus 75 service. I also bought Euro boosters, although at 7...
Hello- the final two episodes for season 3 for His Dark Materials are not available on demand. Any ETA in when this will be available?
Has anyone else noticed that their emailed bill has the last character missing from their account number? The account number is 10 numbers but the email only shows 9. The website etc. is correct. I almost set up my banking payment incorrectly due to ...
Hey all, Here's my setup: I have the Telus Wi-Fi Hub with two boosters. One in the basement and one upstairs. We also have 4 Telus 4k boxes around the house. Now many of these connections are routed through a 16 port gig switch in the basement but sh...
I was checking my bills and noticed in November my Home Phone discount suddenly got removed so I'm being charged an additional $10 (which was part of the bundle with internet + TV), and a random History 2 channel got added to my plan and no one ever ...
I wanted to change the plan to a Boxing Day deal. But it didn't change, so I asked in the chat. Then, he told me to ask for a callback no matter what. I beg you, please allow me to modify it by e-mail or click a few times. Why can't you do this when ...
I need to login into the admin hub to get 2.4 ghz wifi to pair a new lightbulb with Alexa.I read another user’s question and got to the admin sign in but don’t know how to access. Password is on router. Is the username the wifi name? It’s not working...
Will the 1923 series be available on Telus On-Demand?
Where can I download the router user manual Telus provides for its PureFibre 2.5 Gigabit Internet plan? I’m unable to locate the correct one online in the Telus support docs, which only shows the one related to the older model that supports the lower...
How do I set a custom dns server on my FXA5000 router? I had one configured priori to the latest software update. Product VendorTechnicolorProduct NameFXA5000Software Version20.3.h.0392.1
