Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
... another day of complete let down. I've wasted enough of my time with them. I'm trying to cancel all my services and switch over to Rogers.My contract is all done and this was the opportunity to renew our relationship. Sadly, my initial request wa...
I have had this issue since my account was set up in October 2024 and no one is helping me. I am at my wits end - I can't watch the telus tv app with my account. I can't even message the support account privately. Why can't someone help me.
I am trying to use the google mail import function (Settings>Import mail and contacts) to copy emails from my telus.net workspace email account. I get this message: "Gmail couldn't identify your POP server. Please enter your POP server information be...
Sometimes you’re watching a show and you pause for a moment to have a close look at something in the picture. Problem is, the progress bar, title of the show and all of the option buttons come up and never disappear.Most other operating systems, thes...
I have an issue with my billing. I have contacted Telus and twice now after waiting for someone to talk to me while the music is playing in the background the call ends.it has been over an hour now without being able to talk to a human and I have to ...
I have the new digital box powered by Android. Picture in Picture is available when viewing the guide, but when I was playing around with the Bluetooth remote, I accidentally turned on Picture in Picture, without the guide (grid). How do I activate t...
HelloDoes anybody know whether it is safe to do NH20A factory reset? Will I need to contact Telus support afterwards or it will come back online by itself?Thanks
I have been trying to login using my desk top into the Telus TV Plus web browser. I can log in, and see the everything, including channels, but when I click on channel, the circle just spins. No video is occurring. I tried my work, home and friends l...
I have 1.5 down into my udm pro it works fine. I have the new ONT so no issues. My upload is somehow limited to 250 up and my UDMpro sfp+ is locked at 10g. Anyone know how I can get my regular upload increased? If I plug into the ONT i can get full u...
Yeah, so I’ve been dealing with TELUS for the past three weeks trying to get my fibre internet installed, and honestly, I’m exhausted. I’ve made 16 calls, spent over five hours on the phone, including being on hold, getting transferred, and waiting f...
