Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Greetings, The Problem:I am trying to get some help on trying to reach a certain gaming server, and potentially others that I'm not seeing anymore.I used to be able to play this server all of the time. Then one day I just can't find it anymore and I'...
Just got PureFibre installed. A couple of MoCA questions:With my old setup, my Optik PVR was connected over coax using two Actiontec ECB6200 boxes (I don't have Cat5 available at my PVR). Is the ECB6200 compatible with the MoCA port on the new NH20A ...
I used the previous version all the time on my Samsung tablet. Since the new updated version I cannot play any TV from the Guide. I either get this error "Required output protections are not active" or it hangs. I cannot find any explanation or worka...
It's extremely unfortunate that the transition to TelusTV+ ended up killing the ability to watch live TV via web browsers. Instead, your only options are VOD documentaries. Two thumbs down until this gets resolved.
Hey, I just had my internet upgrade earlier this week, sadly I wasn't home during the install to ask any questions. So when I came home I noticed I no longer had the 3200 and a access point for wireless tv boxes. It is now setup Nokia ONT -> Telus ne...
Why can't I get some shows on Crave on my TV through the Optik box but I can get them on my PC? In particular, episode 2 of Canada's Drag Race, Canada vs the World?I also tried through my Firestick and it gave a message saying I needed Crave Total, w...
Anyone can share codes that work with a Sony A80J?Tried the codes in the pdf but seems the volume can’t be control by the slimeline remote.
I have the previous PIK TV box which worked, until today, as an Android box, but suddenly, it's not working. It displays a screen that says PIK won't work any more. That was just one function of the box for me, (and I didn't even use that!). It seems...
I've gone through all the data available for my new Hub & Wi-Fi 6 but I can't see how to tell if it's 2.4 Ghz or 5.0 Ghz or both.I'd like to add a couple of wi-fi outlets but they say they operate on 2.4 Ghz & I can't find out what we have.
I am trying to get my new TV setup and there isn't a specific code for my TV Samsung UN75TU700DF.I've run through all the codes provided in the PDF, there are a few that work to control the power on and off of the TV and Box. But none of these codes ...
