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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 122074 Views
  • 314 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57296 Views
  • 43 replies
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Resolved! Old PIK box Not able to use as android box

I have the previous PIK TV box which worked, until today, as an Android box, but suddenly, it's not working. It displays a screen that says PIK won't work any more. That was just one function of the box for me, (and I didn't even use that!). It seems...

WiFi 6 2.4 Ghz or 5.0?

I've gone through all the data available for my new Hub & Wi-Fi 6 but I can't see how to tell if it's 2.4 Ghz or 5.0 Ghz or both.I'd like to add a couple of wi-fi outlets but they say they operate on 2.4 Ghz & I can't find out what we have.

Resolved! Program your Slimline Remote 2 for Optik TV - Optical Volume control

I am trying to get my new TV setup and there isn't a specific code for my TV Samsung UN75TU700DF.I've run through all the codes provided in the PDF, there are a few that work to control the power on and off of the TV and Box. But none of these codes ...

olow by Neighbour
  • 10762 Views
  • 2 replies
  • 1 kudos

Resolved! IPv6 configuration settings?

Short version, I have purchased own wireless router to replace the router functions of the Telus Gateway (T3200M). The gateway is currently being used as a modem only. Everything is working great (better) except I no longer have any IPv6 connections ...

Upgrading Telus Wifi Hub arca9302b0bf

Has anyone had this issue with upgrading a modem to support Wifi 6 802.11AX.Just spent hours on the phone with Telus about getting my current Telus Wifi Hub (802.11AC) upgraded to the new Wifi 6 > Telus Central Hub (802.11AX). They insist that I can ...

ITRS by Neighbour
  • 2762 Views
  • 1 replies
  • 0 kudos

Telus Optik Cloud

When will Telus have a cloud based PVR? Slingbox is gone. Shaw has this capability.

glene1 by Organizer
  • 3396 Views
  • 3 replies
  • 1 kudos

Hells Kitchen missing episode

On demand is missing the most recent episodeHell’s KitchenChannel 106Air date November 17thSeason 21 episode 7

Cacaw by Neighbour
  • 2660 Views
  • 1 replies
  • 0 kudos

PureFibre Conversion / Wifi Boost 6 vs Wifi Hub

Hey everyone,I just got upgraded to PureFibre. Installer left me with an ONT, a (wired only) network hub, and a Wifi Boost 6. I just had a Telus Wifi hub delivered. Seems to me I can replace the wired hub and Boost 6 with this new Wifi Hub. Just wond...

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Missing Lazarus Project episodes

On Demand is missing episode 3 and 4 of The Lazarus Project on Showcase. These episodes were shown on air last and this week respectively.@Amyj

jeyan by Neighbour
  • 1234 Views
  • 0 replies
  • 0 kudos
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