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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 129099 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58313 Views
  • 43 replies
  • 7 kudos

PureFibre Conversion / Wifi Boost 6 vs Wifi Hub

Hey everyone,I just got upgraded to PureFibre. Installer left me with an ONT, a (wired only) network hub, and a Wifi Boost 6. I just had a Telus Wifi hub delivered. Seems to me I can replace the wired hub and Boost 6 with this new Wifi Hub. Just wond...

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Missing Lazarus Project episodes

On Demand is missing episode 3 and 4 of The Lazarus Project on Showcase. These episodes were shown on air last and this week respectively.@Amyj

jeyan by Neighbour
  • 1261 Views
  • 0 replies
  • 0 kudos

Resolved! Email Storage

Hello,I would like to increase my mailbox storage beyond 15 gigs. Appears I can't increase my mailbox size with Google 1. Does Telus offer any options to increase storage?

Recordings entered on app or web browser are often not done by PVR

When I use the app or web browser Telus TV+ to setup a recording they show as scheduled in those interfaces but if I go to the PVR they do not show as scheduled. I have missed many recordings this way. However, sometimes they appear (if having been s...

Cugel by Neighbour
  • 2125 Views
  • 2 replies
  • 0 kudos

Optik tv app and watching recorded shows

I recently switched from Shaw Blue Curve to Telus Optik and I miss that I can’t watch recorded shows on your Optik app in other rooms in my house. For example, I am watching a recorded show on my TV with my husband and then half way through the show ...

Bigmom by Organizer
  • 2768 Views
  • 1 replies
  • 0 kudos

Telus TV+ Login issue

I've always used Optix TV app on my android phone and it's now changed to Telus TV+ and I can no longer login. I get Login Failed and then Missing Auth Code/State. I can login to My Telus app with my credentials with no issue. Can anyone help?

ld11 by Neighbour
  • 4530 Views
  • 3 replies
  • 0 kudos

Apple TV app requires login each time

latest app version, re-installed many times. every time I leave the app or turn TV off, the next visit to the app requires login!!!!!!!!!!!!!!!! and you cannot even post a note to support???? kinda telling how interested Telus is in service, I wonder...

applesauce by Friendly Neighbour
  • 10678 Views
  • 5 replies
  • 0 kudos

Missing shows on Piktv

@Amyj- Bachelor in Paradise- Season 8- Episode number 15 and 16- Nov 21 and Nov 22- City tv

Cmirvine by Neighbour
  • 1725 Views
  • 1 replies
  • 0 kudos
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