Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128574 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 58263 Views
  • 43 replies
  • 7 kudos

Cannot Access network from outside, unable to do port forwording

Hi, I recently got Telus 1gig pure fiber net, now when I am trying to access the network or if I am trying to make any gaming server, I am unable to do that because I think Telus has blocked each and everything from outside, I have also a system whic...

2022-11-22_22-48-54.jpg 2022-11-22_22-49-27.jpg 2022-11-22_22-50-11.jpg 2022-11-22_22-50-30.jpg
kumail by Helpful Neighbour
  • 9696 Views
  • 8 replies
  • 0 kudos

new telus tv plus website

anyone else having issues with the telustvplus website where it keeps logging you out every couple hrs and having to login every single day or everytime you open the website again?? it's actually pretty annoying i have to log in over and over and ove...

Resolved! TCL 40s325-ca code for the remote - that works

Has anyone managed to find a code for the TCL 40s325-ca remote that will work? 1724 is the closest one - can turn on/off, volume up/down, but that is it. Still have to use the original remote to browse. Tnx!

reporter by Neighbour
  • 7619 Views
  • 2 replies
  • 0 kudos

Resolved! Can I change my CIS330 from the ethernet to the coax connection?

I noticed that the cable for the TV is coax, but it goes into the ECB6200 to be converted to an ethernet connection to the CIS330 box. Is it possible to connect the CIS330 to the ECB6200 using the TV/STB Out coax connection, and using the ethernet po...

jeffto by Neighbour
  • 3349 Views
  • 2 replies
  • 0 kudos

Swapping channels...

Ok, so I go online to change my channels. It says "We are currently working on a new Pik TV web experience. Sorry for the inconvenience. You can easily add and remove channels on the My TELUS app." Cool, I have the app so I go there to change channel...

Series finale of TWD

When will the series finale of the TWD be available on demand ? I see the last 5 episodes but the finale that aired on the 20th

Cacaw by Neighbour
  • 2759 Views
  • 2 replies
  • 0 kudos

New TelusTV+ app doesn't record

When I schedule a program to record on the new TelusTv+ app, it doesn't record it. I set up the recording and then go back in to verify that it's scheduled. However when I go to watch the program later, it hasn't been recorded. This has happened seve...

Blaste56 by Neighbour
  • 4095 Views
  • 3 replies
  • 1 kudos

Connect to router settings

How to connect to the router? I go to 192.168.1.254, choose admin, enter a password which is an admin password written on the booster, but it doesn't work. Tries admin-telus, admin-telus00. Nothing works. I need to change 5 to 2.4Ghz to connect home ...

olgatsib by Neighbour
  • 21438 Views
  • 1 replies
  • 0 kudos
Trending tags
Friendliest neighbours