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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126250 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57941 Views
  • 43 replies
  • 7 kudos

Resolved! Cannot send email using Outlook

I recently switched to the Telus network, and I am very happy with the speed and stability. I have a POP account in my Outlook, and I can receive all emails without trouble. But I noticed that I could not send emails when connected to the Telus netwo...

Da-Dai by Friendly Neighbour
  • 9602 Views
  • 11 replies
  • 0 kudos

How to return Pik TV

Tired of paying $20 and the still unstable performance of this box.

Coo by Neighbour
  • 2103 Views
  • 1 replies
  • 1 kudos

Resolved! DFS Channel Selection Frustration

Good day all.This post is part rant and part question. Short version; I live in a condo which means WiFi channels are crowded, even the 5GHz band U-NII-1 and U-NII-3 are busy. I've seen upwards of 24 AP's on channel 44 alone. The 2.4 GHz band I gave ...

Resolved! Missing episodes

When will season 6 episode 6 of station 19 be on demand?Also, greys anatomy season 19, episode 6 ? I just switched to telus and lost all my recorded shows. Does it usually have a delay on getting shows from a few days ago on demand?

The Challenge Ride or Dies MTV On Demand missing???

I started watching this season as soon as it came on demand which is usually the Thursday as it airs Wednesday’s. There was a ‘pre episode’ and then three episodes came on as they normally do. Now we’re missing 4 and 5, where are they? What’s happene...

Rbock00 by Neighbour
  • 4926 Views
  • 4 replies
  • 0 kudos

Telus TV+

Received email to update Telus Optic TV app to Telus TV+, now I cannot watch anything from On Demand or from my pvr. Whereas last night I could on the previous version of this app. I'm so upset as I'm in the US for 2 months and enjoy being able to ke...

new 4k pvr with my fiber connection.

Ok so I just got fiber put in yesterday and as a little bonus cause I have to put the router in my office and the PVR has to stay connected at all times I now have a receiver in my office. my monitor has a second HDMI but no speakers of course. But I...

New internet, not getting close to 2.5gb

Hey, So we signed up for internet on the 7th and we selected their 2.5gb internet as it is the best offered. The best we have seen is 1gb download. I called and talked to Telus and they sent their technician back in to check and he said everything lo...

adamsfu by Neighbour
  • 1543 Views
  • 1 replies
  • 0 kudos

Resolved! unable to activate boosters, app stuck wont let me hit next.

okay so im brand new to telus, been with Shaw forever, i use those Shaw WiFi pods to bring Ethernet to my computer. whats nice is that they are almost literally plug and play. unlike these boosters with telus. the whole point is to have Ethernet in m...

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Star Trek: Prodigy missing episodes

Show name: Prodigy- Season: 1- Episode number: 12 (though it’s the 11th listed as the first two episodes aired as a single one)- Date of airing: November 3rd- Channel name: Crave

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