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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 122974 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57448 Views
  • 43 replies
  • 7 kudos

Utility pole

A car hit theTelus utility pole outside my house, and cut it in half. We have no internet as another truck hit the fibre wire going across the road to my house in two. Called Telus and the said they will send a tech on the 31 August.I don’t think it ...

Paul5 by Neighbour
  • 3367 Views
  • 2 replies
  • 0 kudos

Amazing Race season 8 episode 5

How come Season 8 episode 5 is not “On Demand”? It goes from episode 1-4 and then 6-7. Anyone know? Thank you.

jannab19 by Neighbour
  • 1903 Views
  • 1 replies
  • 0 kudos

Is this a legit Telus sales email address?

Hi everyone, I got a call from Telus. They mentioned Telus deployed the Fiber Optic network in my community and will give me great deal if I willing to switch from Shaw to Telus. In the past few months, I got at least 4 Telus sales person come to my ...

Luluhuan by Neighbour
  • 10354 Views
  • 4 replies
  • 0 kudos

Why is PIKTV not working properly?

Email from Telus on April 26/22: "Get ready for an improved Pik TV experience". And you know what? Ever since receiving that email from Telus, my PIKTV has been working as if a technician who had too much alcohol to drink, made aforementioned "improv...

robba1 by Friendly Neighbour
  • 2216 Views
  • 1 replies
  • 0 kudos

Cannot record MUCH channel 557

When I try to record something on this channel it says "THIS PROGRAM CANNOT BE RECORDED". Any other channel I have tried to record works fine.

resume episodes

What is the point of showing EVERY episode of a program in the resume tab?Is this app ever going to get a fix or are we waiting for summer vacation to be over?

Qix by Organizer
  • 2054 Views
  • 1 replies
  • 0 kudos

Missing episodes WWE Rivals

HiYou are missing 3 A&E WWE rivals on on demand. They have already aired. Our pvr was not working, so we are unable to watch them until they are on there.

elemarie by Neighbour
  • 977 Views
  • 0 replies
  • 0 kudos

Missing Episode

Hello. I'm watching the 2022 season of Love Island USA through the Optik TV app. Episode 15 is missing from the list. Is it possible to add this episode?

Resolved! take advantage of my new 1.5 gig service

I am wondering what the right path is to take advantage of this new enhanced service I was offered at my renewal. both short term and long term. I was told the only required step was to wait 10 minutes then restart my gear and it would be re-establis...

mervincm by Organizer
  • 8421 Views
  • 7 replies
  • 0 kudos

Desktop does not work with Fiber network

Hello, I have recently upgraded my network from 300 to Fiber network. All mobile devices work well on Fiber environment with high speed, but two of my desktops work even worse. I have tested the speed on my desktops. they are all around 45 Mbps, whic...

AdrainD by Neighbour
  • 2831 Views
  • 3 replies
  • 0 kudos
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