Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
TELUS, you no longer have an customer service email to write a comment so now I have to post on a forum? I hope you read this. The new processing fee that you are introducing is shameful for your corporation! The fee will impact the demographic group...
Hi. Excuse my likely misuse of terminology, it's been a good while since I've gotten any sort of education on Networking and the OSI Model.I've recently acquired a laptop that does not have any WLAN card. Obviously, that means that it can only work t...
Just got a new wireless box. How do I sync it up with my PVR box to watched PRV'd shows that were recorded? My PVR box records but I cannot watch a recorded show on my TV with the new wireless box.
NOT impressed w/ my brand new Telus internet nor w/ optik TV. SLOOOWWW intrnt and constantly needs a reset of ethernet with the windows trbl shooter / it never works well 4 long, must have reset it 3 dozen times and rebooted the modem too and all the...
Okay finally Telus updated our area and I have installation appointment in 2 weeks. I have some questionHow do I make the subcontractor install an underground "drop cable"? I already told the subcontractor, I prefer underground, instead of cutting a ...
Anyone know why my YouTube and Netflix audio is out of sync a lot of the times? It’s like hit or miss to get it to work properly. The box is connected directly to the the thru the hdmi cable supplied by Telus and I already swapped a cable. Like examp...
Is there a way I can customize what sort of content to filter out? Right now, it seems that "adult" is the only option. I would like to filter out scammy stuff like miracle cures, get rich secrets, secrets your doctor doesn't want you to know, etc. T...
Having a bit of a strange issue, hoping someone has seen this or can shed some light.I replaced my old DLink mesh system with a new Google Nest mesh system a few months ago and it has been wreaking havoc on one of my wireless Optik set top boxes.Ever...
Hello,I was wondering if anyone knows where Telus gets the wifi sticker cards made that show the wifi information, it’s same one that is stuck on the side of your modem.I’d like to make a few more and stick them in a few different places in a rental ...
I’ve got Telus PureFibre 1.5/.95 service in North Vancouver. The Nokia fiber device is plugged straight into an Eero. The Eero gets what looks like a public IP address (173.180.26.88). All the devices on the internal network are 192.168.7.xTo avoid a...
