Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I've been renting here in Kelowna for a little over 2 year now. Since April, the cost of my internet has skyrocketed from $84 up to $200. The landlord I rent from has been renting out the suite adjacent to mine for Air BnB, but even if those people a...
Hello.I recently registered for Optic TV. I was told that I would receive 2 devices (one PVR recorder and one wireless device)I received my PVR recorder a few days ago, which got me excited and I set it up immediately, but then the wireless device ne...
Is the T3200M going out of service? I got a message from Telus saying that my modem was nearing the end of its life, and offered to send me a new one. I thought that meant the T3200M was being phased out. However, when I got the replacement, I got an...
I noticed a $90+ increase in my bill last month. My 2 year contract ended and Telus rewarded me with no notification and a nice increase with questionable extra charges. No service change.Has anyone received a courtesy notification of contract end an...
We are moving into a new area, the willows and would like to know if TELUS is working in the area. Is there a better provider for internet and security systems in the area? Thank you
My router is located in the upper level of my house, the download speed in my basement is terribly slow that only 22mbps while the upper level is 175+. What is the option to enhance the download speed in basement?
Has anybody else noticed their PureFibre Internet 75 was bumped to 175 Mbps? I noticed this in early August while running a speed test. At first, I thought it was a glitch but it has stayed at that speed for a couple weeks now. I've been subscribed t...
Hi Just moved to another house. Previous house had networking throughout and I was on fiber optik. Now this house doesn't have networking throughout but does have coax in some spots. Also no fiber optik so on copper. Currently my office is hardwired ...
Have a ZTE MF279T Hub at the moment, anyone out there know in the newer hub (model #?) will give me higher speeps based off a 4g tower?
Can the round wifi boost "pucks" be configured as a wireless bridge? Eg, can a connection be made between the unused ethernet jack of a boost device and a switch or desktop computer? I have tried this and it didn't "just work". I am not sure if this ...
