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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126370 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57952 Views
  • 43 replies
  • 7 kudos

What's caused my internet bills to double this year?

I've been renting here in Kelowna for a little over 2 year now. Since April, the cost of my internet has skyrocketed from $84 up to $200. The landlord I rent from has been renting out the suite adjacent to mine for Air BnB, but even if those people a...

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martyB1 by Neighbour
  • 1894 Views
  • 1 replies
  • 0 kudos

PVR shipment

Hello.I recently registered for Optic TV. I was told that I would receive 2 devices (one PVR recorder and one wireless device)I received my PVR recorder a few days ago, which got me excited and I set it up immediately, but then the wireless device ne...

Resolved! T3200M end of life?

Is the T3200M going out of service? I got a message from Telus saying that my modem was nearing the end of its life, and offered to send me a new one. I thought that meant the T3200M was being phased out. However, when I got the replacement, I got an...

Billing after contract end

I noticed a $90+ increase in my bill last month. My 2 year contract ended and Telus rewarded me with no notification and a nice increase with questionable extra charges. No service change.Has anyone received a courtesy notification of contract end an...

Tony26 by Neighbour
  • 6077 Views
  • 4 replies
  • 1 kudos

WONDERING IF TELUS IS GOOD IN COCHRANE ALBERTA

We are moving into a new area, the willows and would like to know if TELUS is working in the area. Is there a better provider for internet and security systems in the area? Thank you

ONUS by Neighbour
  • 2152 Views
  • 1 replies
  • 0 kudos

Improve download speed in basement

My router is located in the upper level of my house, the download speed in my basement is terribly slow that only 22mbps while the upper level is 175+. What is the option to enhance the download speed in basement?

waierica by Organizer
  • 7086 Views
  • 8 replies
  • 0 kudos

Free bump from Internet 75 to 175?

Has anybody else noticed their PureFibre Internet 75 was bumped to 175 Mbps? I noticed this in early August while running a speed test. At first, I thought it was a glitch but it has stayed at that speed for a couple weeks now. I've been subscribed t...

Spinner by Helpful Neighbour
  • 6223 Views
  • 6 replies
  • 0 kudos

Eero mesh or another solution

Hi Just moved to another house. Previous house had networking throughout and I was on fiber optik. Now this house doesn't have networking throughout but does have coax in some spots. Also no fiber optik so on copper. Currently my office is hardwired ...

PL by Advisor
  • 3455 Views
  • 2 replies
  • 0 kudos

Rural Internet upgrade?

Have a ZTE MF279T Hub at the moment, anyone out there know in the newer hub (model #?) will give me higher speeps based off a 4g tower?

hawki by Helpful Neighbour
  • 1761 Views
  • 1 replies
  • 0 kudos

Telus boost (round "pucks") devices as Ethernet "drop"

Can the round wifi boost "pucks" be configured as a wireless bridge? Eg, can a connection be made between the unused ethernet jack of a boost device and a switch or desktop computer? I have tried this and it didn't "just work". I am not sure if this ...

Hardyn by Neighbour
  • 1134 Views
  • 0 replies
  • 0 kudos
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