Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I find the new Local Radio Station application to be really flakey:It stops randomly and regularly. You need to go back to the Guide to start your selected station again. This will happen several times in an hour.You can not get out of it. When you g...
I can't figure out why hardwired in, with a 1 Gig service I'm getting no upload speed at all? Speed tested with different apps, power cycled and checked all connections - no dice.
I added a Disney channel for time when Grandchildren were visiting. I now want to cancel the channel but it appears to be impossible as they have declared my bundle is "legacy" and I can't make any changes it seems unless I move to a bundle that is n...
I see my booster in the Telus Connect app, but now I want to login to its admin interface using my browser. The password on the back of the booster unit doesn't work - any ideas?
Hi Telus. Our fibre is down and has been hanging onto the street disrupting traffic all day. Of course, we have had no service…interest, Optic TV, home phone…all day as well.After a combined four hours ofcalling/emailing/on line form submission/Faceb...
Just wondering if or when Telus Fibre will be available in the St Albert Ab, neighborhood of Woodlands?
What are the free previews for August 2022? the Optik free Content page hasn't updated and the channel on the TV hasn't updated yet even after I restarted the box. The last update on the web page was for last year and January 2022.
Hi guys I'm just curious ab this Global news channel while watching Pelosi's trip to the REAL China (not the red one) yesterday. I didn't subscribe to this channel but I noticed that NONE of any other Canadian channel offered relatively complete live...
Hi there,I am moving to an apartment. The previous tenant told us he was using TELUS with Fiber Cable. But When I try to apply a plan from the TELUS website. The highest plan is 75Mbps. I want something > 500Mbps. And Shaw offer 1.5Gbps in my apartme...
I have Internet 75 on a two year contract with unlimited data. In the past the down load and up load speeds were typically about 80Mbps. When I checked yesterday and today I got about 150Mpbs both up and down. I checked my plan and it still said Inte...
