Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Fibre internet cuts out today, right at the same time as Telus technicians are messing about on the overhead lines... Coincidence I'm sure... Anyway, service is still out hours later, call up support, go through all the troubleshooting, and get a ser...
Hello,Let me preface by saying that I am a fiber newbie. I don't understand even basic terms related for fibre, but I work in tech (software) and can learn. So please go easy on me. We have a Telus Wi-Fi Hub (this thing: https://www.telus.com/en/bc/s...
After updating My Wi-Fi App when I click on Network I receive two error messages:- "For iOS 14 and above, Local Network access must be ON for My Wi-Fi app to see and manage any network devices" - "You must be connected to your home network to add, vi...
Have the new telus 300 and am still downloading at 10mps nothing has changed from going to it
I have the new teleus 300 and am still downloading at 10mps nothing has change?
Alexa skills logs out of my account every day, it shows that the login expired. how do i get this fixed? i see in the reviews for the skill a lot of people having the same issue recently
I understand I should go to 192.168.1.41. But the Boost Wi-Fi 6 displays only an admin password without a username. I tried "admin", "telus" and the WIFI network name without success. What is the username?
Need the manuals so we can learn how to use them and fault find if needed.assuming the "telus" modem is actually an actiontech one.https://www.dslreports.com/r0/download/2342551~1dc86bf15cb4af2945f90d89dfdead44/T3200M-pt-1.pdfthanks all
I moved the other day and the old and new place both have fiber. The new place has a Nokia ONT in the network closet but hooking that up to the same router I had in the old place or plugging directly into my computer only gets 88Mbps down. No where c...
When Telus devices are connected on Google Home app the Google Nest connection to the Samsung smart TV on Smartthings stops working to turn TV off and on etc. and the Optik connection does not work either.
