Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I,m thinking of installing a hardware firewall between the optical network terminal and TM3200 router. The particular hardware is Firewalla Gold. This would require configuring the TM3200 router in bridge mode. Would this configuration work with Opti...
hello i'm switching to telus soon i have a Amplifi Alien Routeur , https://amplifi.com/docs/AmpliFi_Alien_Datasheet.pdfdo you think it is possible to connect fiber directly with a MC220L https://static.tp-link.com/2021/202102/20210205/Media%20Convert...
I had a Telus technician come to my condo in March to set-up my unit for Fibre. He took one look at my router location and asked that I call an electrician to fish the fibre from the connector at my front door to where the router is. I have an electr...
I installed the wifi booster, but it appears I have two wifi networks to select from (my old and new). Is this correct? Do I need to connect the two networks or delete the old or do I just chose from the strongest network?
Hi, I recently switched to Fiber and got a new modem. Ever since, i've been getting "ERR_SSL_BAD_RECORD_MAC_ALERT" errors while browsing. It occurs randomly and reloading the page usually fixes it. However this has never happened on the previous mode...
I used to be able to access it from the through home page of 192.168.1.254 Firewall - Port Forwarding, but anything I do, as soon as I hit Port Forwarding, it goes back to the home page that displays the devices connected. Never allowed me to go to t...
I'm curious about Telus' plans to expand its 2.5 Gig service outside population centers like Calgary and Edmonton (and in centers in BC). I live in Airdrie, which has fibre service, and can't help but wonder what the challenges are in terms of extend...
Can I port forward for my plex server for remote access and if so how I've tried but can't open ports?
Power failure in my community today. It’s back but I no longer have wifi at home. I’ve reset the everything to no avail. Optik TV’s are working fine. Thoughts on next steps?
If you are migrating from copper to fiber, here are some tips. Telus won't tell you any of these things in advance: You may or may not keep your PVR recordings. It all depends on how the back office configures your new fiber account. Telus won't tell...
