Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, We just moved into a new house and had our internet set up 5 days ago. The previous owner's left their modem (T3200) behind and when Telus came to install they simply reactivated this modem. We signed up for the gigabyte plan and haven't come ...
This seems to be the lightest 2.5Gbe ethernet switch I've found thus far. Has anyone got a lead on anything smaller/lighter/cheaper? Does Telus supply a 2.5Gbe single or multi port ONT to domestic customers when they get the 2.5GB service, and what i...
I’m moving to a location that doesn’t have Telus fibre so I have to change to Shaw for my internet service. Can I keep my old Telus email address if I still have telus mobility?
Who here has this service and could you tell us what equipment config, model numbers and pictures could you share with us? I would be greatly appreciative to know and see this setup. I'm considering it for our home in Vancouver, as it is available he...
Does anyone know if I put the NH20A into bridged mode for use with my own wifi6 router instead of the TELUS one, can I still use the MoCA on the NH20A to directly connect to the Optik TV units. I understand to have Optik TV wirelessly, I need to use ...
With reference to this old thread from the Telus com forum: https://forum.telus.com/t5/Home/Bridge-Mode-Using-Your-Own-Router/ta-p/52181#:~:text=What%20Is%20Bridge%20Mode%3F,party%20router%20in%20its%20place. When turning on bridge mode on the T3200M...
Does anyone know if it takes a few days for a payment to go through if I paid it through my bank? Because I paid my bill through my bank yesterday and they cut off my wifi today
We have been trying for months to get the external Fibre cable installation completed by Telus, so that the inside work can be done. The external install is being done by a 3rd party. We live at a rural address and must have an appointment as it take...
So for the past 9-10 years in my area telus has been giving me only Copper aka DSL For the last 9-10 years Even though theres close to 3 fttp box in my area, and telus hasnt given me a proper answer since everyone has filled out the form that request...
Hi everyone, I have a new Telus Fibre install at my new home. It seems to consist of two boxes - what appears to be the router/modem box (A white thin rectangle bolted to the wall) and a cylinder gizmo that they tell me is the Telus Boost unit. I hav...
