Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi, I recently switched to Fiber and got a new modem. Ever since, i've been getting "ERR_SSL_BAD_RECORD_MAC_ALERT" errors while browsing. It occurs randomly and reloading the page usually fixes it. However this has never happened on the previous mode...
I used to be able to access it from the through home page of 192.168.1.254 Firewall - Port Forwarding, but anything I do, as soon as I hit Port Forwarding, it goes back to the home page that displays the devices connected. Never allowed me to go to t...
I'm curious about Telus' plans to expand its 2.5 Gig service outside population centers like Calgary and Edmonton (and in centers in BC). I live in Airdrie, which has fibre service, and can't help but wonder what the challenges are in terms of extend...
Can I port forward for my plex server for remote access and if so how I've tried but can't open ports?
Power failure in my community today. It’s back but I no longer have wifi at home. I’ve reset the everything to no avail. Optik TV’s are working fine. Thoughts on next steps?
If you are migrating from copper to fiber, here are some tips. Telus won't tell you any of these things in advance: You may or may not keep your PVR recordings. It all depends on how the back office configures your new fiber account. Telus won't tell...
I hadn’t had a chance to respond to the latest reply. https://forum.telus.com/t5/Internet-Home-Phone/Unable-to-log-in-to-government-services-website-through-home/td-p/125026
it was announced that all carriers had to have the software to stop phone scammers using other peoples numbers.it is NOT happening here.do you still get scam calls from other peoples phone numbers?Since the new years we have had lots of them. one idi...
Just got Telus internet setup, paying for 940mbps. Running cat6 cables from telus router to the wall jack, then cat5e from the wall into a gb pcie card in my computer. My internet speed has been limited to 100mbps, and changing the speed in the netwo...
Is anyone else having this issue? I can log in with an iPad on wifi and with the Windows laptop over my phone’s hotspot. But through my Telus home network, I get connection reset errors. One banking website also doesn’t function through the laptop, b...
