Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi,I'm a tenant in a basement suite who has to have their copper internet upgrade to Pure Fibre. The Telus tech said it would come from the utility pole and then he has to get into the lane way house then drill into my suite and then he has to go ups...
Hello,Telus installed our home phone today. The tech unplugged the fiber from the Fiber Hub plugged it into a Nokia box and connected the Nokia box to the Fiber Hub using a CAT5 cable. So the Fiber Hub is now a copper hub.What is the value in doing t...
Just bought a new condo. TELUS Hub is located by the entryway, and my PC/gaming room is set up in the second bedroom. This is a good distance away from the hub. There are CAT5e ports set up throughout the home, including the second bedroom where my P...
Hi all, I've read through the forums, and it seems this has been asked before in dozens of iterations, but never in the same way, and never really solved. I'm trying to port forward on my T3200 router and it's not working. I've tried it two different...
So I am currently on a two year contract with Telus but I suppose that it only actually applies to Internet and TV because my bill went up by $3. This doesn't sound like much but basically, it is only for a long distance plan and reflects an increase...
So looks like Telus is pulling some negative billing adding an Online Security trial to peoples accounts. It was added to my service agreement back in December and I never received notification of the change like I normally do when changes are made t...
Hi I am trying to use the Wake On Lan feature on my pc. The feature works for a minute after turning off my pc but, if the pc is off for longer than one minute the feature wont work anymore. I have already set a static ip for my pc on LAN. Does anyon...
Are Telus Home Services (internet & TV) available in Southern Alberta, specifically Hayes, Champion and Grassy Lake? Thank you
This is my second try at getting this forum to work. wish me luck. the forum has serious technical problems.phone calls and emails to telus- nobody could answer simple questions. there is a utility pole at end of our driveway - i assume it has fibreo...
I want to have wifi 6 in my home, I just upgraded to the Fibre Gigabit internet plan but Telus is not provided wifi 6 AP.If I replace Telus wifi hub with new Dlink Dir-LX1870 wifi 6 do I get wifi 6 in my home?
