Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hey, I was wondering if it was possible to plug a switch into the fiber optic terminal. To this switch I would add the T3200M router supplied as standard and another router purchased on amazon. Can I make this change, if so which router would you adv...
Hello Everyone:I'm wondering if you already have the modem/router and would like to get the Smart Hub internet services, can you sign up without a contract? And just use your own Telus Modem/Router and pay month to month? The modem/router is the ZTE ...
Hi everyone. Just thought I'd share some experience. In trying to screen mirror between my Android phone and Windows PC, despite some levels of connectivity between the two, screen mirroring (or casting) would not work. Turned-out the culprit was Sma...
When I agreed to Telus home services I considered the fact I am currently running five Telus mobility accounts and home security, so Telus home internet, fibre optics, and television seemed like a logical choice. One specific question I did have was ...
I've been stuck with inconsistent speeds that is much worse than what was listed in my plan. I tried moving the modem to different places in the house and contacted support. I assume it's due to an older modem, as I'm using an Actiontec V1000H modem ...
I have a couple of domains ending in .ml that I've been using for the past year or so. Here are some examples: https://timeturner.ml https://basch.ml https://uwcache.ml https://shahkrish.ml I got these domains from Freenom, and they have worked perfe...
It repeated again this morning, yes, around 0400! We are on Telus fibre with the home phone using the fibre. The alarm system lost it's dial tone and began it's trouble beep = 'communication error'. By the time I got up the house phone had dial tone....
Hi: trying to respond to a post I made a few weeks ago and am getting the following error:'Sorry, unable to complete the action you requested.' Thoughts?Thank you!
My main issue currently is that the ethernet ports in the rooms of my townhouse aren't working, more specifically the one in my room. Now I've tried going into the basement where my modem is located to try route connection to this ethernet port. I'v...
I probably have to call support for this, but since we got PureFiber we were advised that we had to get off the copper land line and port over to fiber. What they didn't say is that all saved voice mails would be lost and I actually had to call them ...
