Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I recently added 3 Boost WiFi units to my network. Up until then I was using WiFi from a T3200M and WEB6000Q. Configuration is:1) Nokia ONT --> T3200M2) T3200M has some computers connected to it via a switch;3) T3200M outputs coaxial, which Telus spl...
Hi,Starting about 2 weeks ago, my games start to have lags where it impacts the game play. Installed VPN and paid them to see if this will solve the problem and it does. I have attached 2 WinMTR with and without VPN to see what would be the issue. My...
A week ago I upgraded from fibre 150 to 1gb. I get that 1gb is theoretical and that network congestion can impact speed. However, I've checked on ookla multiple times a day for the last week and the fastest down speed I get on a lan connection to my ...
Is there any news/progress in the availability of fibre to the home in Sherwood Park? Telus is losing clients to cable internet due to the slower maximum speed.
I have recently moved to Telus Wifi and my HP Officejet 6830 will not connect to my Boost2.0-6d33. the error report from the printer is about MAC address filtering but I have confirmed that it is off Help
Hi,Does anyone know how to change the NAT type on my Telus modem to open? Would love to know how to do this. I am plugged right into the back of the modem with an ethernet cable, fiber to home service. My NAT type fluctuates between Moderate and Clos...
So our internet went down this afternoon and still down.. tech support tried all the troubleshooting and couldn't fix it.. I noticed in the modem gui that the Mac Address shows as N/A.. the serial number is there but no Mac Address... I'm thinking th...
Internet and home phone on fibre along with Optik TVI'm being billed for Telus Internet 150 but the Speedtest shows Download = 93.75 and upload = 93.62. How should I proceed? Thank you. Paul
On telus fibre with home phone using the fibre.Yesterday the alarm system 'lost' dial tone' and starts it's 'trouble beep'. Other house phones also had no dial tone. Yesterday morning this was at 0430 so I turned off the alarm sound. Later, at a more...
I have a Telus modem T3200M and a Telus wifi hub. The SETUP:Inside the panel where the Nokia ONT is, there is an ethernet cable coming from the ONT going to the WAN port of the modem. From the modem, there are 2 Ethernet cable connected to LAN3 & 4 g...
