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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128212 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58220 Views
  • 43 replies
  • 7 kudos

Change IP Address to register as local area?

How can I change my IP Address so that it physically identifies me as being a BC resident. Currently it comes up as Edmonton Alberta and is blocking me from doing anything online that requires you to be in BC. For example, my NHL Live subscription no...

Application Mon TELUS

J'essaie de me connecter avec l'application Mon TELUS, mais quand j'entre mon # de compte et mon code postal ça ne fonctionne pas, sa dit que j ai fait une erreur dans mes infos et qui ne trouve pas mon compte Telus. Pourtant je me suis inscrit. Quoi...

MissAno by Neighbour
  • 2624 Views
  • 1 replies
  • 0 kudos

Resolved! Major internet connectivity issues

Hello, I’m based in Surrey and have had massive headaches with my internet. Today however my internet has completely stopped working no matter how many times I reset and restart my modem. I have a T3200M with it connecting to a white Nokia box. There...

Resolved! Question about billing cycle

I activated my quick connect fibre optic line on April 29 but my billing cycle is shown April 10 - May 9. Is that not unusual?

joyita07 by Friendly Neighbour
  • 2774 Views
  • 1 replies
  • 0 kudos

VPN and windows 10 family safety

I'm having a weird problem with residential Telus Internet. Does anybody else have the same issues?About a month ago I noticed that I can no longer monitor or set screen time for Windows Family Safety (windows 10) and I could also not stream some vid...

bjon by Friendly Neighbour
  • 1352 Views
  • 0 replies
  • 0 kudos
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