Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I activated my quick connect fibre optic line on April 29 but my billing cycle is shown April 10 - May 9. Is that not unusual?
I'm having a weird problem with residential Telus Internet. Does anybody else have the same issues?About a month ago I noticed that I can no longer monitor or set screen time for Windows Family Safety (windows 10) and I could also not stream some vid...
Can I still get limited internet?
I know there's another thread on the Gmail migration and Outlook 2016 but we now use Office 365 and none of the Telus links include Outlook 365, they latest on them seems to be 2016.I'm doing the changeover Friday, will be doing my wife's next week; ...
re: home phone chargemy home phone charge has been $.08 per month for YEARS!last year [Dec 2020] when I was switched to the so called "Loyalty Discount"; I was told that my monthly charges would remain the SAME and nothing would change. and yet here ...
Hey everyone! We’ve noticed a few threads pop up from customers having trouble getting access to their Personal Google account data (Google Drive, Docs, Sheets, Photos, YouTube, etc.). This issue is typically caused by an error known as “conflicting ...
I purchased a new-built townhome which is Telus pure fibre ready (quick connect). I called and activated my service.But only the wifi is working since the ethernet cables are missing connecter heads and not connected to the Telus modem/router.I calle...
wifi is paused
Currently we have Gigabit home internet, and are using a Netgear Nighthawk R7000 router, with the Telus T3200M set in bridge mode. The router is connected to the modem via a coax cable run through the house, to a converter box, then to the router as ...
HelloI had to disconnect my modem to change its location and now it keeps showing red light and I lost connection.My guess is the fibre cable is not connected properly but can anyone help me with this problem?I tried multiple times to reconnect all p...
