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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128583 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58264 Views
  • 43 replies
  • 7 kudos

Resolved! How do i pause just my guest wifi and not the main wifi?

My Son has managed to by pass my parental controls by creating new Mac addresses. To outwit and outplay my son, my strategy is to have all his devices using the guest network and then pause all...Does anyone know how to just pause the guest wifi with...

Sukiw by Neighbour
  • 5639 Views
  • 3 replies
  • 0 kudos

Resolved! Nokia G- 240-G-A

How do I turn on data port 2 on the Nokia G240GA

Say by Friendly Neighbour
  • 10593 Views
  • 7 replies
  • 0 kudos

Internet speed. What should it be?

Currently 2.40 download and 0.65 upload. They just updated my router yesterday as my Telus box wasn’t working. I have internet 75.

Erin22 by Neighbour
  • 1783 Views
  • 1 replies
  • 0 kudos

CBCRadio

Why does CBC Radio 1 Vancouver sound so bad through my Optik tv now, but sounds perfect from Victoria. News is different so would like Vancouver. Thus has been reported before

Vivien1 by Neighbour
  • 1186 Views
  • 0 replies
  • 0 kudos

MyTelus Website not working!

For the last many months, the MyTelus website has not been working.I can login OK and see my Overview just fine, but when I click on any of the tabs like Internet or Home Phone, etc., I always get this error message - "Looks like something went wrong...

Pesi by Friendly Neighbour
  • 4232 Views
  • 1 replies
  • 0 kudos

Resolved! Anybody having issue with VPN via Telus Home Fiber service?

My wife and I have worked from home for around a year and we just started to get constant disconnection via VPN about 2 weeks ago.Just wonder if somebody else having the same issue with us? The issue only occurred during day time (my wife used VPN at...

LucS by Neighbour
  • 3843 Views
  • 2 replies
  • 1 kudos

Resolved! What does my modem look like?

Is it the thing they installed in my front hall closet or the little black box next to tv?And apparently my bandwidth sucks. How to I fix it?

Jane2 by Neighbour
  • 4878 Views
  • 2 replies
  • 0 kudos

Resolved! PureFibre install

Hi Guys, Telus technician came twice(Mar 24th 2021 and Apr 8th 2021) then found out that the conduit was not installed yet, Aecon the contractor did the preparation survey and the operator said they needed to talk to Telus for a proposed solution and...

HenryHa by Neighbour
  • 5957 Views
  • 6 replies
  • 0 kudos
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