Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Is there an option for powering the Fibre Optic ONT during a power outage?
Evidently there are "apps" that would let me use my MacBook Air to make phone calls. But, the one I briefly tried required settings I do not have. Something referred to as SIM settings. The sample setup box implied a website address and a password. A...
Hello,I currently have an existing Internet 15 connection with Telus. I'm supposed to get fibre installed around November and I'm just wondering why I would want to choose Fiber over this offer I just received from a competing ISP. Right now I pay $5...
If you disable JavaScript and you attempt to access Telus email, you will receive this feedback: ************************************* JavaScript must be enabled in order for you to use telus.net Mail in standard view. However, it seems JavaScript is...
I’ve had no internet for a day and a half. Telus says when it comes back on I will see two green lights on my modem. Question is when I was trouble shooting in the beginning I swapped out the telephone cable. Will this affect it coming back on?
I moved to telus from shaw last week, all is fine except i can not seem to get into my website builder after spending over 100 hours trying to set it up on the wordpress localhost. does anyone know if it was the switch that tangled everything up and ...
For years I've had access to a Google Sheets spreadsheet online (administered by someone else in a volunteer group).I just tried to open it for the first time since the Telus migration to Google.I get the following message:"We are sorry, but you do n...
Can this be resolved or have I just wasted my money.
Ive been trying to portforward a minecraft server and i cant figure out why it isnt working.
We have telus fiber and it constantly drops. We can see the lights on our modem go orange while it resets and they turn green again. This is happening at least once an hour, and is very noticeable as we are working from home so our video calls never ...
