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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126374 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57952 Views
  • 43 replies
  • 7 kudos

Intermitent internet service?

Happy New Year! Our home Telus internet services has not been very consistent or good the last few weeks. Anyone else experiences this?Thanks

RB11 by Neighbour
  • 2228 Views
  • 1 replies
  • 0 kudos

Booster WiFI signal works with Optk STB ?

My T3200 router's WiFi signal (in my basement) isn't strong enough for my wireless Optik STB (red signal indicator, not green). If I add a booster to run my wireless STB, will this work? This is to say I want to turn off the WiFi on my router and onl...

Ethernet Cable Specifications

I am building a new home in Kelowna that will have TELUS fibre feed. I would like some input on what number of Ethernet cable should be wired throughout the house. I understand there are four different types, Cat 5, 5e, 6 and 7. Currently the builder...

RonnyJ by Neighbour
  • 12026 Views
  • 10 replies
  • 0 kudos

Resolved! Question about security of Telus modem's GUI

Hello, I had a few quick questions regarding the security of the Telus modem GUI (http://192.168...). The IP uses "http", not "https", so I'm wondering how secure/safe it is to be updating my modem via the GUI. Or, is connecting to the GUI different ...

JR_99 by Helpful Neighbour
  • 5902 Views
  • 4 replies
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Resolved! ...another Langdon Internet question

Howdy, My wife and I are moving back to the Mootown area.(thank god, Ottawa sucks) We have been looking for landing spot as we are needing to work remote. This means likely two persons doing video conference calls across Canada at any given time. The...

DJC162 by Neighbour
  • 2987 Views
  • 2 replies
  • 0 kudos

Boost Wi-Fi Mesh Missing Devices

I just installed Boost Wi-Fi and turned off wireless on T3200M.Has anyone else noticed that not all devices show when you log directly into the boost AP’s directly? Further, the Telus Wi-Fi app says incorrectly states that several mobile devices are ...

MrCranky by Neighbour
  • 2146 Views
  • 2 replies
  • 0 kudos

Resolved! Dimensions of Telus Wifi Hub (Arcadyan)

Hello everyone. Please excuse me and accept my apologies if this question has previously been asked. Does someone have one of the new Telus Wifi Hubs, in which they could measure the diameter at the largest point. It appears the largest diameter is a...

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Begis by Neighbour
  • 5316 Views
  • 4 replies
  • 0 kudos

Resolved! Unknown device showing up on home network - please advise

Hello, I'm new to this forum and want to first thank you folks in advance for providing feedback to my concern. It's appreciated. My concern is if someone is hacking into our network through our iPad (believe it's called a "virtual handshake"). We cu...

JR_99 by Helpful Neighbour
  • 7290 Views
  • 4 replies
  • 0 kudos
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