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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 121795 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57255 Views
  • 43 replies
  • 7 kudos

Wi-Fi strength

Can I add a booster to my existing Wi-Fi booster to get better strength in my garage

Glennf by Neighbour
  • 1498 Views
  • 1 replies
  • 0 kudos

Resolved! Internet Plans speed Vs Actual

Do people get the speed they pay for ? I upgraded to the 150Mbps plan and only get 65Mbps. The modem shows it is getting 135Mbps. Ok, I should get and would be happy with 125. Not 65!!! others face such issues ?

FrusUser by Neighbour
  • 5533 Views
  • 5 replies
  • 0 kudos

Changing MoCA adapter and WEB6000Q to different room

Hello, We recently got Telus PureFibre 150 installed in our 3-storey townhouse. The setup that was installed is as follows:Originally the fiber point of entry was located in the garage, but got it extended inside into the basement (had to drill a cou...

T3200 Actiontec

How can I set up Actiontec T3200 as a wireless repeater?

Pikiley by Neighbour
  • 1673 Views
  • 1 replies
  • 0 kudos

Telus leaving customer on hook

Just wanted to let everyone know what kind of company Telus is. Telus installed fiber optic lines in North Delta and I was super excited, but that was short lived. They needed to cut trees to install the fiber lines, but they butchered the Cherry tre...

WIFI issues again and again

We have restarted our modem 4 times since the technician was in over a week ago. He came in to fix issues and even hard wired a booster with a different address and login. We set everything up on all devices to find either and it worked ok for about ...

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