Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have Internet 50 with double-bonded connection. My internet disconnects several times everyday. Telus Technicians have visited me a number of times and now they have given up. Apparently, my service cannot get any better, that is what I have been t...
As per Telus "Your data is stored in Google's network of geographically distributed data centers." Does Gmail store email on servers in Canada? I am aware Microsoft has data centers in Canada and why BC Privacy Commissioner has approved Office365 for...
Why its taking too long to resolve the outage? Is anybody experiencing the same around Surrey and Delta?
Well i Got the Internet 150, ive had it for a week now and have Yet to be able the 75Mbps down limit as of yet , I speed test from different locations allover, ill run anywhere up to 10 speed tests a day or night (anywhere between 2-4 am) I get the f...
I'm trying to use the parental controls on the T3200M. Looking in the "Advanced Settings" screen, the menu item on the left for parental controls was not there at all. The admin home screen showed "Filtering/Blocking: Disabled", so I contacted Telus ...
I want to log into my router. Unfortunately there is only an admin password located on the router. What is the default username? It is not located on the router.
HiThe T3200M came with my Opitix. I used to use an apple AirPort/Time Capsule router that let me do wireless backups with Time Machine. I've tried hooking up an old StarTech NAS with an ethernet cable and a USB hard drive to the T3200M but nothing sh...
Card), and laptop (with intel i211 gigabit Network Card) are both getting this extremely slow speed.All these tests were conducted from a different time of the day to avoid the busy high volume load on the server-side. Test from the Speedtest.net (We...
I logged into my Wi-Fi hub from both the app and direct to the modem. The speed test function is no longer available. Does anyone know where this went to? For a week I was only getting about 500mbps on the 940 plan. Now I can't really test it direct ...
Hello, I'm trying to setup "Scheduling Access" in my T3200M to limit how late my son can play his PlayStation into the wee hours of the morning I do find the T3200M scheduling interface cumbersome to use because I want to restrict access past midnigh...
