Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I cannot get these two connected. My Alexas (I have 3 in the house) are all working properly. They and my TV and my app are all on the same network (and I checked twice) but when I try to follow the on line instructions to connect them, my app cannot...
Hello, I live in an apartment with the modem and router set up in a closet on the first floor. I've been getting unstable wifi for the past couple months for whatever reason and wanted to move on to using ethernet cable to strengthen the internet con...
Getting your TELUS Gmail platform email on Outlook 2003 is possible and works quite well. Here is my process. I was also able to add my Gmail.
I don't like to leave email on the server. Once I've seen them safely in Outlook on PC I delete and trash. So today I double deleted emails from G Suite webmail and from trash. I returned to Outlook and cannot find the most recent 2 weeks of emails, ...
Hello. Every other day I get a message saying “Password Incorrect” for my telus email account and the system wants me to “Enter the password for the IMAP account “Telus”. I’ve of course changed the PW through the “forget” section of webmail and then ...
Does Telus need to run a secondary fiber line to provide 2 separate networks at a given address?
Hi there, I noticed on the My Wi-Fi app that my upload speed has drastically dropped again. It used to average about 10Mbps but now it's at around 2-3 Mbps. My download speed, however, has remained the same since. In May, I talked to a technician ove...
Can I take ownership of someone else internet fixed term plan, I saw Facebook marketplace ad for internet plan take over, as the person is moving out of the city they are offering this. As they have a promotion, I was interested and they asked me my ...
Hello, I am new to Telus and was hoping to get some help with a problem with my OpenVPN server that started when I changed ISP. I have an OpenVPN server setup on a Raspberry Pi. It is set to port 1194. I have a the same port forwarded on my router. (...
I have a starter pack boost. One boost is plugged into my Telus modem with Ethernet cable as instructed. The other number 2 booster is at the other end of my house boosting the wifi signal in my home office. The number two booster also has an etherne...
