Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 129442 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 58345 Views
  • 43 replies
  • 7 kudos

Resolved! Was I sold a plan that isn't available in my area?

Just over a year ago my two year plan had lapsed and a Telus agent sold me on a 150mbps plan - upgrading from the 75mbps plan I had been on prior. Since that day, I have not once seen speeds in excess of 80mbps. I'd hate to admit how much time I have...

cl11 by Neighbour
  • 6683 Views
  • 12 replies
  • 0 kudos

Resolved! Can't change password on the second account in My Telus

A family member who has an account in my account is in the process of migrating. They asked him to change his password in his account. We tried multiple times during the day, without success. We follow all the rules for passwords, Telus sends us a co...

Learning fiber network arriving date

Hi everyone,I was just thinking about moving into a new apartment suite. However, It is just out of construction that it only has Shaw. I am a Telus mobility and home Internet user. I don't want to leave Telus since how good the service is. So I was ...

Home internet disconnected? Potentially due to non-payment?

Hello!I live in a shared house in Vancouver where the landlord takes care of the internet; he is away for the next few months. However, today, my home WiFi (and wired internet connection) suddenly stopped working. I'm fairly technically-savvy; I've p...

ss1.png
mc11 by Neighbour
  • 2946 Views
  • 1 replies
  • 0 kudos

disabling DHCP for PI HOLE?

Can anyone direct me in how to disable the dhcp for pi hole? I have pi hole running and now need to add it to the network but i'm at a loss.

Unable to contact Office VPN through ZTE modem

First off. This is my first post. Does anyone from Telus read these posts and care if things get resolved here?I've got a business account with a paid static public IP address. Our public if address shows our ZTE modem has about 6 available TCP ports...

Turkey by Neighbour
  • 1469 Views
  • 0 replies
  • 0 kudos

Telus.net email account asking for a Device Policy?

I migrated to the Google Suite a couple months ago with no issue, everything has been working fine. Today on my android phone I got a notification that my telus.net account requires me to sign up for an Android Device Policy, wtf? Why would I ever al...

aelam by Neighbour
  • 3964 Views
  • 4 replies
  • 1 kudos

can't receive email

Not receiving email. Tried on different PC’s and iPhone. Email not coming in0

lomukoki by Neighbour
  • 1766 Views
  • 1 replies
  • 0 kudos

Resolved! Telus internet is unstable

For the pass couple of month, internet signal has been unstable. It goes on and off through out the day, and it is very slow at times. I just upgraded to the 75 package, hoping it would be more stable, but it is not working. Still have to unplug my m...

Yin1 by Neighbour
  • 26738 Views
  • 7 replies
  • 0 kudos

TELUS Wi-Fi Hub - block Minecraft Java for player

Hi, i need help... tell me what to try!I try to reach a Minecraft Java server, 2 years old game.Since i have the new TELUS Wi-Fi Hub i can't play.If i use my LTE phone by sharring, it's work.I try :Firewall IPv4, IPv6RebootStill don't work*It tryied ...

RoSsty by Neighbour
  • 1595 Views
  • 0 replies
  • 0 kudos
Trending tags
Friendliest neighbours