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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126369 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57952 Views
  • 43 replies
  • 7 kudos

Home phone

Where does my phone service come into my house?

Hag by Neighbour
  • 1591 Views
  • 1 replies
  • 0 kudos

Better service?

Has anyone had experience with other internet providers, or are they all dismal?

arnoldcg by Friendly Neighbour
  • 2069 Views
  • 1 replies
  • 0 kudos

Google e-mail platform

Can anyone explain why Telus moved to the Google platform? It's the worst platform I've ever encountered. For example, as far as I can tell, it doesn't allow messages to be sorted by sender, which is very important to many users. I've given up trying...

arnoldcg by Friendly Neighbour
  • 2129 Views
  • 1 replies
  • 0 kudos

Telus Wi-Fi Hub and Apple Homekit

Hi gang,I upgraded my service to gigabit a while ago and got the Wifi Hub modem (the new white one) along with it. It’s in my garage but I’m finding, since getting the modem, my HomeKit devices (door lock and garage door opener - both within 25 feet ...

Resolved! Telus My-Wifi showing the wrong information

I have had 5 Telus Wi-Fi Boost devices in my home for about 2 years. While the WiFi does work well, recently I see in the My-Wifi app that the limit of 5 boost devices has been reached (previously there was no set limit)But it now does not recognize ...

BlairP by Organizer
  • 3306 Views
  • 1 replies
  • 0 kudos

Wan aggregation

Does anyone know if it’s possible to enable LACP-IEEE 802.3ad on the new Telus wifi hub? I’d like to get wan aggregation to work (if I can) with my new Asus rt-ax86u router. Thanks!

Jamied89 by Neighbour
  • 2941 Views
  • 1 replies
  • 0 kudos

Resolved! Has anyone had a successful, pain free migration to Google Mail?

Most people discussing the migration of Telus email to Google Mail are coming with questions and/or complaints. This is unnerving as I contemplate initiating the migration. It would be helpful to know how often the migration works seamlessly. If ever...

essjay1 by Organizer
  • 54876 Views
  • 93 replies
  • 4 kudos

Does Telus null route?

I have a homeserver and I'm running VMs. In order to have IPs, I have rented a VPS from ovh.com and established a GRE tunnel between the VPS and my homeserver, then I routed a few IPs to my homeserver. Everything works great, but as soon as a VM star...

paul20 by Neighbour
  • 1262 Views
  • 0 replies
  • 0 kudos

Telus mail to hotmail not working

Migrated to the new Telus/Google mail yesterday. With my Telus account, I can send mail to my Gmail and Yahoo accounts but not to Hotmail, although this was never an issue before. From Hotmail, I can send to my Telus, Gmail and Yahoo accounts. Any id...

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