Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I've been in a uphill battle with Telus over internet for about 2 years now and I've had enough as they no longer respond to my messages and I'm not willing to contact them if nothing is changing. I've been stuck with Internet 25 and the highest I ca...
Hi All, My wifi has been dropping sporadically over the last few months. To resolve the issue I have tried to disconnect devices, moved router location, turned off steering and performed a factory reset on the Actiontec 3200 modem. I have recently no...
can i use my Actiontec Web6000Q extender with my ZTE cellular modem. If so, how? Do I connect WiLan to WiLan?
How do I delete an email address? This was easy before the migration to Google, but now it requires a telus.net administrator to do it. Repeated requests to TELUS Technical Support over the last 4 weeks have produced zero results.
I switched from Shaw 300 download and 15 upload to TELUS PureFibre 1 gigabit upload and download, On the Telus website it says that it is rated the #1 gaming isp in Canada, however in fortnite I am getting more ping than I got with Shaw, I am averagi...
Where does my phone service come into my house?
Has anyone had experience with other internet providers, or are they all dismal?
Can anyone explain why Telus moved to the Google platform? It's the worst platform I've ever encountered. For example, as far as I can tell, it doesn't allow messages to be sorted by sender, which is very important to many users. I've given up trying...
I occasionally receive an incoming call on my Panasonic landline that shows nothing in call display but "Incoming Call". I don't ever answer and the call eventually disappears without ever being subsequently registered by my phone as a missed call. J...
Hi gang,I upgraded my service to gigabit a while ago and got the Wifi Hub modem (the new white one) along with it. It’s in my garage but I’m finding, since getting the modem, my HomeKit devices (door lock and garage door opener - both within 25 feet ...
